At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is a leading provider of digital identity and cybersecurity solutions, offering a comprehensive suite of products to protect online transactions and communications. Our mission is to secure the digital landscape for enterprises worldwide.

“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you'd like to be part of our growth story in delivering a market leading user experience, we'd like to talk to you.

We are looking for an experienced Product Market Research Consultant (6 month contract) to help us better understand trends in our industry and competitors. Your insights will directly influence our product strategy, and business growth.

This is a 40-hour/week contract role for at least 6 months to start. The ideal candidate should be based in Canada OR the U.S.

Here are the core functions, responsibilities, and expectations for this role:

• Conduct market research to identify industry trends, customer needs, and key opportunities.
• Analyze competitors, including pricing models, features, and marketing strategies.
• Identify and manage third party research organizations to do specialized research.
• Gather data from various sources (surveys, reports, competitor websites, etc.).
• Summarize findings in clear and actionable reports or presentations.
• Other duties as assigned and related to the nature of this role and company initiatives.

Experience:

• A minimum of 5+ years of research experience with cybersecurity SaaS solutions.
• Current and/or prior working experience in certificate authority industry is strongly recommended.
• Proven experience in market research, preferably in the SaaS industry.
• Strong analytical and critical thinking skills.
• Experience with research tools, data collection, and competitive analysis.
• Ability to present findings in a structured and visually appealing format.
• Excellent written and verbal communication skills.

Ideal Candidate Profiles, Talents, and Desired Qualifications:

• Excellent written and verbal communication skills to effectively convey complex technical concepts to diverse stakeholders.
• Strong background in B2B SaaS and/or security software industries.
• Strategic thinker with a revenue-driven mindset and a track record of driving measurable business outcomes.
• Exceptional leadership and team-building skills, with the ability to inspire and influence cross-functional teams.
• Outstanding communication and presentation skills, with the ability to engage and persuade senior stakeholders.
• Highly analytical and data-driven, with the ability to translate insights into actionable strategies.

Global team. Global reach. Global impact.
At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.