Shop Manager / Service Advisor – High-End Independent Automotive Repair | Toronto, ON

Are you a seasoned Senior Service Advisor or Shop Manager ready to take the lead at a high-end independent automotive repair shop? We're a premium 6-bay shop in Toronto looking for a hands-on Shop Manager to take charge of day-to-day operations, support our team of experienced technicians, and help drive the business forward.

About the Role:

As our new Shop Manager / Service Advisor, you'll wear multiple hats—overseeing the shop floor, managing inventory, handling customer interactions, scheduling jobs, and streamlining operations. You'll be the go-to leader for our close-knit team and a key contributor to the shop's growth and success.

Responsibilities:

• Organize and manage daily shop workflow and technician schedules

• Act as the main point of contact for customers—providing exceptional service and building trust

• Oversee parts ordering, inventory, and vendor relationships

• Track work orders, invoicing, and ensure timely service delivery

• Identify growth opportunities and help implement strategies to improve shop performance

• Maintain a clean, safe, and professional work environment

Compensation:

• Base Salary: $80,000 - $90,000/year

• Commission structure based on shop profitability

• This is a lucrative opportunity with significant earning potential for someone who can help us grow!

What We're Looking For:

• 3+ years of experience as a Senior Service Advisor or Shop Manager

• Experience in independent shops repair shops or all makes and model, repair facilities is preferred

• Strong organizational and communication skills

• A customer-first attitude and a passion for delivering top-tier service

• Ability to motivate and support a team of mechanics

• Solid understanding of automotive repair processes and parts sourcing

This is a great opportunity for those that want to take control of their career and work without micro management. We want someone that can work independently that will grow with the company.

Company DescriptionA supportive and inclusive team culture that prioritizes safety, quality, and integrity.Company DescriptionA supportive and inclusive team culture that prioritizes safety, quality, and integrity.