What You'll Do:

• Establish and maintain quality control procedures and policies in alignment with industry standards and company objectives.
• Monitor and ensure adherence to quality standards throughout the manufacturing process.
• Create and implement Root cause analysis actions for reduction of recurring quality non-compliances.
• Lead, mentor, and motivate a team of quality technicians.
• Provide guidance and direction to ensure team members are performing at their best.
• Conduct regular quality audits and inspections to identify deviations, defects, and opportunities for process improvement.
• Support other department deficiency reduction through collaboration and cross functional improvements with PD, PM's, ICE/Hive, Supply Chain to deliver VPP and PIP targets.
• Collaborate with cross-functional teams to implement corrective and preventive actions (CAPA) based on audit findings.
• Lead quality site training programs (Quality 101 alongside Lean 101, SOP training workshops, etc.)
• Train and implement site employees in all quality escalation tools including NCMs, reorders and reworks, and quarantine processes.
• Maintain comprehensive quality records and documentation, ensuring compliance with regulatory requirements (ISO).
• Prepare and submit quality reports to regulatory authorities as necessary (Intertek, etc.)
• Working closely with the continuous improvement team on initiatives by analyzing data, identifying trends, and implementing process enhancements.
• Engage with customers to address quality-related concerns and ensure their satisfaction with our products.
• Implement, improve and maintain the Daily Quality Incident Record System for the site or department.
• Responsible for investigation and resolution of quality issues reported from partners and end users.
• Coordination and preparation of presentations for manufacturing team gatherings / all hands meets regarding quality and productivity performance.

What You Bring:

• Bachelor's degree or post-secondary education in a relevant field (Engineering or Quality Management) preferred. Equivalent work experience will also be considered.
• Minimum of 3 years of experience in quality control or assurance within a manufacturing environment.
• Previous experience in a leadership or supervisory role preferred.
• Strong knowledge of quality management systems (ISO 9001) and regulatory requirements.
• Proficiency in quality tools and methodologies such as Six Sigma, Lean, and statistical process control.
• Excellent problem-solving and analytical skills.
• Effective communication and interpersonal skills.
• Attention to detail and a commitment to delivering high-quality products.
• Ability to work collaboratively across departments and functions.
• Familiarity with manufacturing processes and industrial equipment.
• Certification in quality management (ASQ Certified Quality Manager) is a plus
• Strong computer skills and Microsoft Office proficiency.
• Problem solver with the ability to think analytically and outside the box.
• Ability to balance multiple tasks and prioritize.
• People oriented with an ability to establish a high degree of credibility with staff and vendors.
• Excellent organizational skills.
• Attention to detail to ensure accuracy in everything you do.
• Excellent written and verbal communication skills.
• An energetic self-starter with a willingness to keep learning.
• Professionalism, able to maintain a positive attitude and composure during stressful situations.

What's In It for You:

• A competitive base salary plus variable pay (bonus) programs
• An on-site cafeteria with coffee, soft drinks, continental breakfast, hot lunches, snacks, and more.
• Eligibility to participate in DIRTT's Employee Share Purchase Plan.
• Fulsome employer-paid health benefits including health, dental, and vision coverage.
• Short-term and long-term disability coverage plus life, critical illness, and accidental death and dismemberment (AD&D) insurance.
• Mental health resources including an Employee and Family Assistance Program (EFAP).
• A thorough and supportive onboarding program to set you up for success.
• DIRTT headquarters are located in Calgary, Alberta; we support hybrid work flexibility for our employees

DIRTT Environmental Solutions is an equal opportunity employer and appreciates applications from all interested applicants. We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.