Our client is a global flooring manufacturing company with an office in Montreal. They are looking to add a Salesforce Administrator to their newly formed Salesforce Team.
In this role the successful candidate will work closely within the team to support the Salesforce Sales, Service, SFMC platforms.
- Assess, define, implement, and communicate Salesforce solutions to both technical and non-technical audiences
- The ability to communicate solutions to problems to varied audiences and stakeholders
- A Salesforce Administrator who is passionate about enabling teams to leverage Salesforce capabilities to design solutions driving business value
- Working closely with business stakeholders, product managers and analysts to design solutions through the full life cycle
- Ability to express complex concepts in plain language to reach broader audiences
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- User support tickets
- Monitor and improve user permissions and user adoption
- New user and ongoing user training
- Technical documentation
Qualifications:
- 2+ years hands-on configuration experience with SFDC solutions, especially Service Cloud and Lightning experience
- Demonstrate deep knowledge of SDLC best practices for SDFC solution development
- Ability to define implementation scope and provide estimates on effort required to build the solution
- Committed to continuous learning and development
- Must hold at least one Salesforce Certification
Thank you for your interest.