• Lead consultations and facilitate stakeholder meetings.
• Create business requirements, functional specifications and technical requirements.
• Create new business and technical processes and complete business process reviews/re-engineering for existing processes.
• Facilitate business process improvement sessions.
• Facilitate vendor and business workshops to translate business requirements to technical requirements.
• Schedule, organize and lead project status meetings at all levels (business, vendor, TI) and other meetings as required.
• Provide support by bridging communication between vendors, client ministries, and corporate technical and business teams.
• Escalate unresolved issues/risks, options and recommendations.
• Participate iterative development to provide oversight and ensure TI connections are provided to vendor.
• Perform project coordination, business and technical analysis for implementation of a complex case management system.
• Prepare, update and manage documents defining the business requirements, software requirements, functional design, and project plans and schedules reflecting achievable deliverables for the applications.
• Prepare regular project status reports indicating project deliverables, possible risk and issues, time-lines and anticipated effort.
• Ensure appropriate project communication occurs to all parties involved during all phases of the project.
• Identify and support in the development of required user training and materials.
• Identify and support in the development and implementation of User Acceptance Testing.
• Additional responsibilities as required by the Project Manager for a Business Analyst or Lead Technical Analyst role