As the HR Generalist, you will be an integral member of the People and Culture team. This role plays a key role in supporting Restaurant Operators across a wide range of employee relations, compliance, and policy matters. This role is the first point of contact for employee concerns, guiding leaders through sensitive situations with discretion, empathy, and sound judgment. With a proactive, solutions-oriented mindset, you will navigate complex and sometimes ambiguous scenarios, balancing business needs with fair and consistent practices. Success in this role requires integrity, adaptability, critical thinking, and a passion for building a strong, value-driven workplace culture.

Wage Range

$65,000-$75,000 annually

Responsibilities

• Work closely with Restaurant Operators on HR-related inquiries and provide advice and guidance, including relating to Employment Standards, and Employee Relations.

• Be the first point of contact for HR Operations teams on Employee Relations matters.

• Conduct thorough, impartial workplace investigations into employee relations issues/complaints, documenting findings and recommending actions.

• Preparing workplace investigation reports.

• Collaborate with managers to resolve performance or conduct concerns in a fair and legally compliant manner.

• Provide coaching and guidance to leaders on handling sensitive employee situations while minimizing risk.

• Avoid and minimize legal risks and challenges by understanding and maintaining up-to-date and current legislation; educating managers; recommending new/best practice procedures; and assist in training others.

• Maintain required employee documentation and reporting for compliance-related matters and policies.

• Partner with legal counsel as needed to address and resolve compliance risks or other issues.

• Develop, update, and communicate HR policies and procedures to ensure consistency, clarity, and compliance.

• Conduct regular policy reviews to reflect changes in laws, industry standards, or company needs.

• Support leaders and employees in understanding and correctly applying HR policies.

• Collaborate with the People and Culture Team on the on-boarding and off-boarding experience.

Requirements

• 3-5 years of work experience working in Human Resources or a related field

• Post-secondary education in Human Resources, Business Administration, or a related field is preferred.

• CPHR designation is an asset (not mandatory).

• Experience working in the hospitality industry is considered an asset.

• Intermediate skills in Microsoft Office Suite.

• High level of integrity with the ability to handle employee relations in a professional and confidential manner.

• Problem solving; think through problems in a logical and compliant manner.

• Forward thinking: anticipates and plans for potential risks/roadblocks and applies a proactive approach to resolutions.

• Critical thinker; analyzes and evaluates complex problems with sound judgment.

Competencies

• You value honesty and humility. You have integrity and do what you say.

• You are driven, hardworking and take pride in your work.

• You are creative, risk-taking, visionary and cutting edge. You choose to lead.

• You contribute to a strong culture and are committed to the team.

• You are passionate about quality and professionalism.

• You are a networker and create strong relationships internally and externally.

Benefits

• Extended health plan

• Industry partner incentives

• Mental and Physical health support plans

• Tuition & Education and Professional Accreditation subsidies

• Recruiting & Referral bonus programs

• Ongoing Leadership Development Courses

• Enjoy 50% off Food & Beverages at any JOEY Restaurant, LOCAL Public Eatery, SALTLIK or Earls Restaurant location

• Pursue personal and professional development through a Coaching Partnership. Being paired with a coach will give you ongoing support and feedback so that you are able to pursue your life goals

This is about you. Your attitude, passion, and potential. When you join our corporate office team, you can expect to be a part of something big. Whether in P&C, Finance, Marketing, Payroll, IT or Design, you will find yourself working alongside the industry's best talent. As individuals, we are ambitious and driven, curious and engaged. Together, we are a high-performing team committed to each other's development and growth, and the success of over 50 restaurant locations throughout North America.

What does this mean for you? It means if you're looking for a place to meet your potential, we'd like to meet you. Your journey starts here.

JOEY Restaurant Group is an Equal Employment Opportunity Employer.

JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.