RS Breakers & Controls is an Original Equipment Supplier that provides excellent customer service and customized solutions. Our 35,000-square-foot warehouse stocks over 100,000 products, including MCC wrapper/buckets, panel switches, circuit breakers, bus plugs, distribution panel boards, and so much more. We stock products of all amperages and voltages to serve residential, commercial, and industrial needs.

The Position:

This is a full-time sales position based at our location in Mississauga, ON.

Reports to:

This position reports to the Sales Manager

Responsibilities:

Prepare sales quotes/sales orders.

Assist walk-in customers.

Respond to inbound inquiries (phone and email) and leads promptly and professionally.

Prepare return merchandise authorization forms (Sales returns).

Build strong relationships and rapport with customers.

Actively seek out new clients and other opportunities for growth.

Use knowledge and training to ensure that the customer gets exactly what they need within their budget, as quickly and easily as possible.

Provide superior customer service experience.

Support shipping, receiving, inventory, and warehousing as required.

Perform appropriate duties, as assigned by management.

May require travel or site visits.

Qualifications:
Minimum of 2 years' experience in a customer service or sales role
Experience using and maintaining CRM software (Microsoft Dynamics 365) is preferred
Experience generating quotations and cold calling.
Sales and customer service experience in the electrical industry a definite asset
Strong organization and communication skills
General computer literacy
A valid Driver's License and access to a vehicle is an asset.