Deliverables:
- Optionally conduct Google Ventures five Day Design Sprint (or variation).
- This sprint is a five day process for answering critical business questions through design, prototyping, and testing ideas with customers.
- Produce clickable prototypes of multiple possible solutions.
- Validate clickable prototypes with users through usability testing sessions and produce research findings report.
- Iterate (improve) on clickable prototypes with insights garnered from research findings report.
- Identify and document existing processes or policies that will need to change to support the new product or service.
- Produce a business proposal to justify funding for the next phase (Beta).
- Define a clear vision for the solution that will be built in Beta.
- Create a plan and prioritized list of features to be completed in the Beta phase.
- Define user solution, and delivery of KPIs.
User Experience Design - 40%:
- Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
- Ability to iterate candidate designs and solutions efficiently and intelligently.
- 3+ years of relevant experience in participating in complex projects (products) of different sizes, ensuring alignment to plans, best practices, and incorporating user-centered design processes and agile (scrum) methodologies.
- Degree or diploma in graphic design; degree or certification in usability, human-computer interaction, and technical writing a plus.
- Experience in facilitating User Research and Usability testing. Accessibility compliance testing is a plus.
- Experience in facilitating User Research and Usability testing activities to produce such outputs as.
- User Interview Topic Maps.
- User Interview Scripts.
- User Interview Synthesis (collection, aggregation, and analysis) of written observations recorded during each interview.
- User Research Findings Report.
- Demonstrated experience in communication and mediation skills with business teams and core team members to ensure Client projects (products) are progressing according to schedule.
- Experience with strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects.
- Client, Alpha, Beta, Live or similar delivery methodologies.
- Ability to deliver on a (project) product with a balanced team (product owner, user experience designers, developers) by participating in Agile (SCRUM) delivery methodologies.
- Expertise in UX software such as Just In Mind, In Vision, Sketch, Adobe Creative Cloud, Axure, Figma, and Zeplin.
- HTML5, CSS3, and JS skills (React, Angular, NodeJS) are a plus.
- Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
- Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval.
- Strong interpersonal and negotiation skills.
- Strong presentation, verbal and written communication skills.
- Excellent analytical, problem-solving, and decision-making skills.