We are seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Scheduling Carbinet installs with company clients.
- Search and Coordinate installer for carbinet installation.
- Work with Service Technician to complete and close out client service issues
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in wood wooks/carbinetry customer service, sales, or other related fields
- Ability to build rapport with installers.
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
We have a team of design team and craftsmen with years of expertise in kitchen interior design. Our evolving goal is dedicated on creating a kitchen that fits lifestyle while also incorporating the most recent developments in kitchen technology and modern kitchen design.Company DescriptionA Kitchen carbinetry manufacturing company.We have a team of design team and craftsmen with years of expertise in kitchen interior design. Our evolving goal is dedicated on creating a kitchen that fits lifestyle while also incorporating the most recent developments in kitchen technology and modern kitchen design.