NewRoads Chevrolet Cadillac Buick GMC, a division of the NewRoads Automotive Group is hiring a Parts Advisor. This role is a customer facing role also working with our Service Team to provide Parts expertise.

Responsibilities of a Parts Advisor role include:

• Supplying parts quotes and sales to service, internal, retail, and wholesale clients.
• Answering phone calls on an ongoing basis.
• Organizing and maintain parts department and workspace.
• Helping in stocking inventory daily as required.
• When necessary, helping in the delivery of parts to clients.

What You Offer: 

• Auto industry experience - GM experience is an asset
• Knowledge of PBS is considered an asset
• Minimum 2-year telephone-based customer service experience.
• Possess exceptionally strong telephone communications skills.
• To be a dealership/brand advocate promoting extraordinary customer service.
• Must be detail-oriented, thorough, and able to work independently.
• Is knowledgeable about dealership operations.
• Flexibility and adaptability.
• The desire for continuous professional growth and improvement.
• Problem-solving.
• Ability to work effectively and congenially with others in the department and the dealership.
• Ability and aptitude to establish rapport with customers over the telephone.

What We Provide: 

• excellent employee benefits.
• competitive compensation.
• health & wellness initiatives.
• RRSP contributions.
• community involvement activities.
• exceptional management support.
• quality work facilities.
• opportunities to advance your career in our expanding group

Why work for us?

NewRoads Chevrolet Cadillac Buick GMC, is supported by the power of The NewRoads Automotive dealer group. With the experience of 50+ years in the automotive business, we are a growing group of 8 dealership locations and one Body Shop located in the northern GTA.

We are proud recipients of the Canadian AutoWorld Dealership Employer of Choice Award for all five times we have applied, most recently in 2025. This award supports the fact that we truly believe our associates are our most valuable asset.

 We strive to have:

• A vibrant employee culture;
• A workplace that invests in individual and team performance;
• Customer enthusiasm through transparency and positive interactions;
• A company and associates that care for our community;
• A workplace where our associates work hard and have fun doing it!

To see what we are up to, check us out on Instagram using our handle newroadsauto or on LinkedIn at NewRoads Automotive Group.

The NewRoads Automotive Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

The NewRoads Automotive Group is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.

You may be asked to provide a Criminal Record background check as a condition of employment, in the event you are a successful candidate.

We thank all applicants in advance, however only those considered for an interview will be contacted.