Location: Nanaimo, BC (Remote position based on Vancouver Island)

Job Type: Full-Time

Job Category: Management

The Director of Office Operations will play a pivotal role in shaping the operational strategies of our dental practice. This individual will be a visionary leader who fosters a culture of excellence, innovation, and efficiency within the office. As an operational strategist, you will identify areas for improvement, manage office resources effectively, and ensure the delivery of high-quality service.

• Develop and implement operational strategies to improve office efficiency and productivity.
• Oversee daily office operations and ensure compliance with company policies and regulations.
• Lead, mentor, and develop the office staff to achieve organizational goals.
• Collaborate with senior management to align operational goals with the overall business strategy.
• Identify and resolve operational challenges proactively, implementing solutions that enhance workflows.
• Manage budgets and optimize costs while maintaining high-quality service standards.
• Analyze operational performance metrics and report on progress to drive continuous improvement.
• Foster a positive work environment that promotes teamwork, professional growth, and employee satisfaction.

• Bachelor's Degree in Business Administration, Operations Management, or a related field.
• Strong leadership and management skills, with the ability to inspire and motivate a diverse team.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Proficient in office management software and Microsoft Office Suite.
• Demonstrated ability to think strategically and develop effective operational plans.

• A minimum of 1 to 3 years of experience in office management or operations, preferably in a healthcare or dental setting.
• Experience in a leadership role with a proven track record of managing teams and facilitating change.
• Knowledge of industry best practices and regulatory requirements.

• Annual Salary: $85,000 - $100,000 CAD
• Competitive benefits package including health, dental, and vision coverage.
• Opportunities for professional development and training.
• Flexible work environment with potential for remote work.
• Pension plan and annual bonuses based on performance.

If you are a proactive problem solver and a business-minded professional seeking to make a significant impact in a growing organization, we invite you to apply for the Director of Office Operations position. Please send your resume and cover letter to our HR department.