Job Description:
The Deliverables:

• Business Cases and Request for Bids.
• Business requirements / rules.
• Business process models.
• System Requirements specifications.
• Business / Data Glossary.
• Business and System use cases.
• User epics, stories and themes / Product backlog and sprint plans.
• Data requirements / models (conceptual / logical).
• Functional and Non-functional requirements.
• Requirements Traceability Matrices.
• User Interface specifications, low and high Client prototypes.
• Report specifications.
• Test plan/strategies, test cases.
• Risks and Issues.
• Status reports.
• Work plans, e.g. requirements management plan.
• Artefacts/documents required for enterprise architecture development from a business needs point-of-view (contextual and conceptual), as required for the Architecture Governance Point review process.
• Other artefacts as determined by the project.
• Support to Development and Test teams in following areas (but are not limited to):
• Building and testing support to development team.
• Reviewing test strategy, test plan and cases.
• Management of defect logs.
• Testing Applications.
• Supporting end-user inquiries.
• Defining the integration test plan.
• Defining the user acceptance test plan.
• Identification and resolution of problems/issues.
• Document and manage risks and liaise with other project teams to coordinate project interdependencies.
• Documentation of all artefacts in a shared project library.

Skill Set Requirements:

• Knowledge with Solutions Development Life Cycle (SDLC) and structured methodologies including agile, waterfall and iterative
• Demonstrable experience with Business Object Oriented Modeling, UML tools and techniques.
• Demonstrable skills and experience with documenting deliverables outlined in Deliverables section
• Work Experience in investigating, analyzing, estimating system applications in a large integrated mainframe and mid-tier environment
• Proven experience with all stages of automated system implementation in complex mainframe, with online and batch transactions
• Proven experience with sprint facilitation, interpretation of business needs to technical requirements, facilitation of project meetings for reviews
• Experience with Public Sector architecture.
• Demonstrable knowledge of Public Sector applications, databases and systems; demonstrated experience working with legacy infrastructure hosting environments such as mainframe with complex applications
• Experience with supporting legacy applications and transformation of legacy solutions using COTS products such as Oracle Siebel
• Demonstrable knowledge and experience working in accordance with policies and procedures of Public Service Sector
• Demonstrable knowledge of Project Management framework in the Public Sector and Architecture Checkpoint requirements
• Excellent analytical, problem solving and decision-making skills.
• Experience in conducting feasibility analysis, project scoping and providing project work estimates
• Experience with requirements development involving requirements elicitation, analysis, specification and validation
• Experience with documenting user stories, planning and managing product backlog, planning and managing sprints, and implementing in an iterative manner
• Demonstrated experience in the facilitation of project meetings for reviews
• Experience in reporting progress of assignment(s) on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies.
• Work effectively independently and in a team environment, Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, vendor(s) and other stakeholders.
• Excellent facilitation, presentation, time-management and problem-solving skills.
• Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).
• Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.
• Creative, innovative, and can think outside the box to visualize solutions that meet business needs.
• Knowledgeable in design thinking, have a user-centric mindset and attention to detail.
• Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established
• Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock-ups using advanced tools
• Resolve issues in a timely manner, provide options and recommendations.
• Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.
• Understand business metrics and be able to translate business goals and objectives into digital experiences.
• Prioritize change requests from clients and guide the team in determining how best to address them.
• Strong research skills to perform industry research, provide options and make recommendations for solution improvements.

Experience and Skill Set Requirements:
Modeling and Methodologies - 25%:

• Demonstrated experience with the Software Development Lifecycle (SDLC) and methodologies such as waterfall and Agile methods with a focus on iterative development and delivery with proven ability to lead sprints.
• Demonstrated experience with Public Sector Digital Service Standard and Digital assessment processes
• Experience with the Zachman framework , Public Sector Architecture Governance Points and deliverables

Technical Skills - 15%:

• Experience with all stages of automated system implementation in complex mainframe, with online batch, and Financial reconciliation transactions
• Experience working with legacy infrastructure hosting environments such as mainframe with complex applications; Experience with supporting legacy applications and modernizing
• Demonstrated experience with implementation of business solutions using Custom off the Shelf solution implementations such as Oracle Siebel based systems and photo comparison technologies
• Ability to document requirements using story boarding utilizing tools such as Azure DevOps and Jira
• Demonstrated experience with Client ALM (Quality Center) to support test activities
• Experience with prototyping tools to deliver high quality prototypes and mock-ups
• Experience with submitting and managing project collateral (conceptual and logical) in repository tools such as PowerDesigner
• Experience with reporting tools such as Microsoft Power BI

Business Analysis Skills - 25%:

• Experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates.
• Ability to write high quality business cases, working with corporate governance bodies and navigating approvals.

Communication Skills - 15%:

• Excellent analytical, problem solving, decision-making skills and communication skills
• Experience with creating automated information and status reporting

Business Subject Matter Knowledge and Expertise - 15%:

• Good understanding of program & service concepts, general and best practices, business processes & rules, stakeholders & relationships, service delivery models (incl. self service / digital service), private & public partnership, etc in complex and high-impact critical Public services related to licensing, registration, permit, enforcement, safety inspection, photo identification and related fraud prevention line of businesses, services, or functional areas, in relation to I&IT application software delivery

Public Sector Experience - 5%:

• Experience with Public Sector I&IT Solutions architecture, application design, quality assurance standards, project delivery methodologies, and practices
• Demonstrable knowledge of Public Sector applications, databases and systems while developing cross cluster, multi-year business solutions including knowledge of Custom off the Shelf product implementations with third party vendors
• Experience working in accordance with Acts, Policies and Procedures of Public Sector Services.