CYNET SYSTEMS -
255 Jobs
Toronto, ON
Posted today
Job Details:
Full-time
Experienced
Job Description:
Responsibilities:
Responsibilities:
- Improve and support the day to day operations of AHS and Cloud applications (ex: patching, monitoring, etc).
- Integrate and secure cloud services for applications.
- Provide Operational Support for Networking/Security for GDC/Colo3, Business Connect/OPCS/Perimeter Firewalls for Azure and AWS 3.
- Daily operational changes, Incident/problem management.
- Provide on call/standby support when required. Closure of tickets in a timely manner, Keeping clients/management up to date on ticket status.
- Must adhere to Service Level Agreement (SLA) metrics, device maintenance.
- Providing technical MoP for all changes.
- Ability to acquire network captures and articulate/document capture and point or root cause. Ability to work on Network/Security Project Initiatives along with all keep the lights on (KTLO) activities.
- Deep networking experience with various technologies.
- Incident response experience.
- Must have cloud expertise in networking technologies.
- Must have client relationship skills
- Prior Government experience.
- Experience and Skill Set Requirements - Evaluation Breakdown
- Technology Experience - 30 (Using specific examples, please describe your technology experience).
- Cisco Nexus, ACI, Adaptive Security Appliance (ASA), F5, Check Point, Palo Alto. Daily operational changes, Incident/problem management.
- Provide on call/standby support when required.
- Closure of tickets in a timely manner.
- Keeping clients/management up to date on ticket status.
- Strong conceptual and practical understanding of Networking (ACI) and VMware(NSX) - Building new infrastructure with automation as per design criteria.
- Provide intake and incident resolution - Integration of services such as identity, logging and monitoring.
- Provide reports as required.
- Provide skills and knowledge transfer.
- Provide solution status on various project being worked on.
- Demonstration of leading projects and initiatives end to end (technical and non-technical.
- Using specific examples, please describe the most recent experience and demonstrate your knowledge with Cloud.
- Demonstrated knowledge in scripting/coding using Agile/DevOps practices to improve service deliver.
- Incident Analysis and Problem Solving - 10 (Using specific examples, please describe your demonstrated knowledge/skills in Analysis and Problem-Solving)
- Using specific examples, please describe your demonstrated knowledge/skills in Analysis and Problem-Solving.
- Using specific examples, please describe your demonstrated knowledge/skills in Communications and Customer Service.
- Demonstrated experience of working with customers/key stakeholders and using communication skills to resolve operational issues, negotiate or document process related intelligence.
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