Full time inbound customer service agents needed that are fluent in BOTH French English! Work from home! Full time hours! Work in the telecommunications industry! Due to payroll requirements, all applicants be currently living in one of the following provinces: - British Columbia - Alberta - Saskatchewan - Manitoba - Ontario - New Brunswick - Novia Scotia - PEI All applicants must have a valid SIN and able to work full time 40 hours a week long term. MUST SPEAK FRENCH FLUENTLY - THIS WILL BE TESTED. Inbound Call Center Position - Must speak Fluent in French and Fluent in English as some customers may only speak French - Must be able to work rotating shifts between the hours of 7am-12am EST 5 days a week (Schedule is provided in advance) - Must be comfortable working on a computer - Must have Customer Service Experience either in person, office or remote - Must have home internet and be able to hardwire in - Must have a high school diploma or equivalent You will be communicating with customers through inbound calls identifying customer needs through active listening to answer questions, assist with troubleshooting or make product recommendations based on the customers need. Take payment, explain charges and help customers to navigate self-serve. All applicants must be fluent in both French and English, have a high school diploma or equivalent, have at least 6 months of customer service experience, and have your computer hard-wired to the internet Advantages of this position includes: - Direct-hire position - let us connect you with this career opportunity - Bonuses incentives programs - Health benefits: medical, dental, vision - Refer a friend bonus - Flexible schedule options - Room to grow advance You will work 8 to 9.5 hour shifts, 5 shifts per week. Your shifts will fall between the hours of 7am and midnight Monday to Sunday EST. DON'T WAIT - APPLY TODAY! Apply directly to this position with your resume as a Word Document or PDF (Other formats will error). This will create a unique file for you in our system and a short questionnaire will be emailed and texted out to you. You can also email your resume to [email protected]. If your experience and preferences are a match for our role we will contact you. **Please complete the questionnaire** Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.