We are representing a fast-growing and innovative food production company seeking an experienced Quality Assurance Manager to oversee the quality assurance and operational processes across multiple production lines. This is an exciting opportunity for a leader with a strong background in food safety, quality management, and team leadership to join a collaborative and stable work environment.
Role Overview:
As the Quality Assurance Manager, you will oversee the quality assurance processes for four product lines and a portfolio of 250 products. Your role will be instrumental in ensuring that all products meet the highest quality and regulatory standards, and you'll work closely with cross-functional teams, including production, sales, and procurement. Additionally, you will prepare for regulatory audits, ensuring continued compliance and protecting the company's reputation in the industry.
Key Responsibilities:
Operations Oversight:

• Lead quality assurance for multiple product lines, including private-label packaging for high-profile retail clients.
• Supervise production operations across automated production lines, including managing day shifts and overseeing overnight shifts during peak seasons.
• Oversee production line efficiency, troubleshooting issues, and ensuring quality standards are consistently met.

Team Leadership:

• Oversee a team of 50 floor employees (20 full-time staff and agency workers) in a fast-paced, automated environment.
• Guide a team of 3 direct reports including QA Technicians and a Senior Documentation Specialist, fostering a culture of high performance.
• Provide leadership and support to ensure your team meets and exceeds performance standards.

Regulatory & Compliance Management:

• Ensure timely and accurate reporting for both Canadian and U.S. regulatory compliance.
• Lead efforts in preparing for the BRCGS audit, collaborating with external consultants to ensure successful certification.
• Act as a liaison for client communication, particularly regarding product quality, while protecting the company's brand and reputation.
• Collaborate with procurement teams to ensure strong vendor relationships and adherence to quality standards.

Food Safety & Quality Management:

• Utilize your expertise in food safety and microbiology to ensure products meet best-in-class safety standards.
• Oversee microbiological testing and biological analysis to maintain product safety.
• Lead or actively participate in audits, ensuring compliance with BRCGS and other certification standards.

Cross-Department Collaboration:

• Work closely with sales, procurement, and other departments to align quality initiatives with business objectives and maintain smooth operations across all areas of the business.

Qualifications & Fit:

• Industry Experience: A strong background in food packaging or related industries.
• BRCGS Standards: Hands-on experience with BRCGS standards, and proven experience in preparing for audits.
• Food Safety Expertise: Extensive knowledge in microbiological testing, food safety protocols, and quality management systems.
• Audit Leadership: Experience leading or participating in audits, ensuring compliance and certification success.
• Documentation & Communication Skills: Exceptional documentation skills and experience working across teams. Strong verbal and written communication, especially in managing external relationships with clients.
• Leadership & Critical Thinking: A demonstrated ability to lead teams effectively, make decisions independently, and think critically in fast-paced, high-pressure environments.

Culture & Benefits:

• Collaborative Environment: A strong emphasis on team bonding, including regular lunches and social events, to foster a sense of community within the company.
• Stability: Benefit from a stable, experienced team that ensures smooth operations on the production floor.
• Compensation & Bonuses: Enjoy a competitive salary plus quarterly bonuses tied to BRC scores and production performance, offering additional incentives for delivering high-quality work.

If you're passionate about food safety, quality assurance, and team leadership and are ready to make an impact in a growing company, we encourage you to apply for this exciting opportunity. Join a dynamic team and help shape the future of food production at an innovative company committed to quality and excellence.
Apply today!
At The Talent Company, we recognize the value of different perspectives and experiences to prompt innovation, spark creativity, and solve problems. As an equal employment opportunity organization, we do not discriminate against any employee or applicant for employment based on race, Aboriginal peoples, members of visible minorities, sex, age, national origin, religion, sexual orientation, gender identity, persons with disabilities, and all other categories protected by law.

We are committed to Equal Opportunities and welcome applications from all sections of the community. Please let us know by emailing [email protected] if an adjustment or adaptation is required at any stage to support you during the recruitment journey.