Must Haves:
- 4+ years experience in business analysis.
- Proven experience in business analysis of data centre and hosting services.
- Demonstrated experience in creating business analysis documents, including user stories, business cases, and detailed requirement specifications.
- Familiarity with government I&IT processes, standards, and artifacts, with experience applying them in large IT environments.
- Creating detailed business analysis documents, user stories, business case
- Oral and written communication skills, Interpersonal and consultative skills, facilitation skills.
- Experience in documenting project status reports, project tracking for resources, finances, progress, issues and risks.
- Ability to create detailed business analysis documents, user stories, and business cases.
- Knowledge of the data centre and hosting services to deliver required functionalities.
- Experience in business analysis within large IT organizations, preferably in government or similar environments.
- Excellent facilitation and presentation skills.
- Advanced analytical, problem-solving, and decision-making skills.
- Exceptional verbal and written communication skills.
- Strong interpersonal and negotiation skills.
- Proven track record of meeting deadlines and working collaboratively as a team player.
- Proficiency in Microsoft Word, Excel, Visio, and PowerPoint.
- Budgeting and forecasting expertise.
- Proven ability to outline problems, identify opportunities, and propose business solutions.
- Evaluation Breakdown
- Business Analyst Skills - 20 %
- Oral and written communication skills, interpersonal and consultative skills, and facilitation skills.
- Contribution to technical policies, plans, procedures, standards, guidelines, tools, techniques, documentation, and performance criteria for data centre and hosting services.
- Development of Standard Operating Procedures (SOPs)
- Communications Skills - 20%
- Experience negotiating with business stakeholders on functional design issues and participating in detailed solution design sessions.
- Ability to create and deliver clear, concise, and accurate project status reports, tracking project resources, finances, progress, issues, and risks.
- Technical Skills - 15 %
- Demonstrated expertise in business analysis of data centre and hosting services, with a clear understanding of the technical and functional capabilities required for such systems.
- Familiarity with government technology environments, including standards, tools, and techniques.
- Experience in conducting gap analysis and recommending system enhancements or customizations.
- Public Sector Experience - 15%
- At least 2+ years of demonstrated experience working within OPS or similar public sector environments, including familiarity with government processes, compliance requirements, and standards.
- Experience as Business Analyst supporting the delivery IT solutions that meet public sector needs, including data centre and hosting services or comparable platforms.