Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home-based and community setting services.

We are looking for a Manager, Business Initiatives – Healthcare Operations who will take bold business concepts and bring them to life, from idea to execution.

Reporting to the Senior Vice President of Client Services, the Manager, Business Initiatives – Healthcare Operations will collaborate with local leadership across various CTG branches to implement innovative business solutions that will enable increased access to care for our clients while enhancing operational efficiency and service delivery.

This role involves managing projects from inception to completion, communicating effectively with stakeholders, and identifying and mitigating risks.

If you thrive on strategic thinking, hands-on execution, and cross-functional collaboration, this role could be perfect for you.

This is a full-time permanent position based in our Mississauga office.

What you will be doing:

• Collaborate with Leadership: Work closely with branch leaders to understand operational challenges and develop tailored solutions.

• Project Management: Lead and manage projects from start to finish, ensuring timely delivery and adherence to budget and quality standards.

• Risk Management: Identify potential risks and develop mitigation strategies, ensuring smooth project execution.

• Innovation: Implement new and innovative business solutions to improve efficiency and service delivery.

• Communication: Maintain clear and effective communication with all stakeholders, providing regular updates on project progress and outcomes.

• Training and Development: Provide training and support to staff on new processes and systems

• Performance Monitoring: Track and analyze key performance indicators to measure the success of implemented solutions and report to the Senior Governance Team

Skills needed for success:

• Have a Master's Degree in Businees Administration is required

• Minimum of 3-5 years of experience in project management, business process improvement, or a related field

• Strong leadership and interpersonal skills

• Excellent communication and presentation abilities

• Proficiency in project management tools and methodologies

• Ability to think strategically and implement innovative solutions

• Strong analytical and problem-solving skills

What you can expect:

As a member of Closing the Gap Healthcare, we are built to be a Team Made for Caringtm, you can expect:

• Competitive Total Compensation package
• Comprehensive health and dental package, including comprehensive support for mental health
• Group RRSP Matching
• Extensive learning and development career opportunities
• A culture of performance recognition and appreciation
• A commitment to excellence.

Who we are:

Closing the Gap Healthcare (CTG) is proud to be a Canadian-owned, award-winning, fully accredited, and government (Ministry of Health) funded organization.

We are dedicated to providing people of all ages the highest level of care across a wide range of home-based and clinic healthcare services. Everything we do is based on ethical principles and compassion, together with our commitment to meet the highest practice standards. We are, in every way, A Team Made for Caring™.

The Not so Fine Print:

We are excited you are considering applying to become a valued member of our “Team Made for Caring”.

This position is open to individuals who are eligible to work in Canada, and who meet all the essential requirements stated above. Accommodation will be provided in all parts of the recruitment and assessment process as required under the CTG Accessibility policy.

Closing the Gap is committed to a high-quality and safe environment for our team members and clients/families. At Closing the Gap, we strongly encourage all new hires to be vaccinated against COVID-19 and Influenza as un-vaccinated team members put themselves, co-workers, their clients, their client's families, and CTG's communities at unnecessary risk.

Closing the Gap is committed to the success of all its team members. If you feel you need accommodation because of illness or disability, please do not hesitate to contact Human Resources at [email protected] at your earliest convenience.