* Contract-to-hire opportunity

About the Role

We are seeking an experienced and proactive Human Resources Manager to lead the development and implementation of foundational HR systems, structures, and processes. This is a shared services role supporting two affiliated companies, requiring the ability to balance priorities, understand business nuances, and ensure consistency in HR practices across both organizations.

As this is a fully remote position, the ideal candidate is comfortable operating independently and collaboratively in a virtual environment. You will be instrumental in formalizing and streamlining HR practices for both employees and consultants, ensuring consistency, compliance, and operational excellence. This position reports directly to the VP of Operations and will be a key leader in shaping our HR strategy to support a growing and dynamic organizational ecosystem.

Key Responsibilities

HR Structure Development

• Establish and implement a formal HR structure to support staff and consultants across both affiliated companies, including oversight of hiring, onboarding, contract management, disputes, and terminations.

Policy & Process Development

• Design and standardize HR policies, procedures, and internal documentation (e.g., employee handbooks, contractor agreements) to support consistency and compliance across both organizations.

Performance Management

• Develop and implement a robust performance evaluation framework that promotes accountability and professional growth across diverse teams.

Compensation Planning

• Create and maintain formal pay scales and bonus plans for both employees and consultants, ensuring equitable and transparent compensation practices for each company.

HR Systems Optimization

• Leverage existing platforms like BambooHR, Hubstaff, and SharePoint to improve HR workflow, reporting, and documentation in a shared service context.

Compliance & Risk Management

• Ensure HR practices align with Ontario and Canadian labour legislation, and proactively monitor legal and regulatory updates applicable to both entities.

Document Management

• Organize and maintain accurate records for employees and contractors, including contracts, handbooks, and HR compliance documents, across both companies.

Workforce Engagement

• Support a positive and inclusive culture for a fully remote team by driving engagement, communication, and HR responsiveness.

Team Leadership & Collaboration

• Supervise assigned HR team members and collaborate cross-functionally with Finance, Operations, and other departments in both organizations.

Core, Functional & Technical Competencies

Core Competencies

• Communication: Clear and concise communicator, especially in virtual settings.
• Problem Solving & Decision Making: Uses sound judgment to resolve issues.
• Adaptability: Thrives in dynamic, remote work environments.
• Collaboration & Relationship Building: Builds trust with internal and external stakeholders.
• Ethical Judgement & Integrity: Handles confidential information with care.
• Leadership: Guides HR team members and drives people initiatives.
• Accountability: Takes responsibility for decisions and follow-through.

Functional Competencies

• HR Policy & Structure Development
• Performance Management
• Compensation & Benefits Planning
• Employment Law & Compliance (Ontario & Canadian focus)
• Employee Relations & Conflict Resolution
• Remote Workforce Engagement
• Onboarding & Offboarding Process Development
• Shared Services Experience Ability to manage HR needs across two separate but affiliated companies

Technical Competencies

• HRIS Expertise: BambooHR or equivalent systems
• Time Tracking Tools: Hubstaff or similar platforms
• Document Management: SharePoint or other cloud-based tools
• Digital Workflow Management
• Data Analysis & Reporting for HR metrics

Qualifications

• Minimum of 10 years of experience in Human Resources, with 5+ years in a senior or leadership role.
• Deep knowledge of Ontario and Canadian employment law and HR compliance standards.
• Proven experience developing and implementing HR policies, compensation structures, and performance management systems.
• Comfortable using or quickly adapting to HR systems like BambooHR, Hubstaff, and SharePoint.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong ability to work independently in a fully remote setting.
• CHRP or CHRL designation is preferred.

Preferred Attributes

• Experience supporting both employees and external consultants.
• Demonstrated success building HR structures in a growing or evolving organization.
• Experience in a shared services role or supporting multiple entities.
• Ability to operate with both strategic foresight and hands-on execution.
• Previous experience in a fully remote or distributed team environment is an asset.