Facility Maintenance: Regularly inspect the park to ensure all equipment is in
good working order and coordinate maintenance as needed. Inventory Management: Monitor and manage inventory levels of supplies, concessions, and merchandise. Safety and Compliance: Ensure all safety protocols and procedures are followed, complying with local regulations and industry standards.
Communicate and enforce all park regulations and jumping rules. Ensure compliance with safety standards and protocols Hiring and Training: Lead the recruitment and hiring process for all park staff, ensuring you have a qualified and motivated team. Scheduling: Create and manage staff schedules, ensuring adequate coverage during peak times. Energetic and Positive Attitude: Being energetic, self-motivated, and able to motivate others with a positive attitude Ensuring that teams are informed and encouraged to push for sales and promotions, fostering a habit of coordination and efficiency Maintaining professional grooming and always conduct Guest Experience: Ensure a high level of customer service, addressing any customer inquiries or complaints effectively.
Event Coordination: Oversee the planning and execution of events, parties, and group bookings.
Feedback Management: Collect and act on customer feedback to improve the park's offerings and services. Sales and Revenue: Monitor daily sales, manage cash handling procedures, and ensure accurate financial reporting. Promotions and Marketing: Implement promotional strategies to drive sales and attract new customers. Emergency Procedures: Develop and enforce emergency procedures, conduct regular drills, and ensure staff are trained in first aid and CPR. Incident Reporting: Handle and document any incidents or accidents that occur in the park, ensuring proper follow-up. Partnerships: Build and maintain relationships with local businesses, schools, and organizations to promote the park and increase Party bookings.
Record Keeping: Maintain accurate records of attendance, incidents, financial transactions, and staff performance. Reporting: Prepare regular reports on park performance, including financial metrics, attendance, and customer satisfaction. Continuous Improvement: Identify areas for improvement in park operations and implement changes as needed. Innovation: Stay up-to-date with industry trends and incorporate new ideas to enhance the park's offerings.