Description

The CompanyFirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical and dental coverage, career training, and support for continued professional development.Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.Job DescriptionThe Facilities Manager will be responsible to ensure all equipment and systems are operated in a safe and efficient manner and follow all applicable government codes and regulations. Reporting to the Community Manager the Facilities Manger will assist in the preventative maintenance and repairs, conducting business always professionally, ethically and in a timely manner to improve the community.Essential Duties & Responsibilities:

• Conduct inspections on all site mechanical, electrical, and HVAC systems and related equipment including but not limited to water treatment, boilers, heat pumps, roof top units, air conditioners, etc., on daily/weekly basis and complete appropriate record logs in order to ensure equipment is maintained in good working order. Ensure this complies with service standards and operating instructions for the equipment.
• Take daily readings of all major equipment including but not limited to: air supply temperatures, water temperatures, pool and spa chemicals, and pressure readings, etc., document and inspect for irregularities in readings.
• Perform maintenance on all mechanical equipment including monthly, quarterly, and annual preventative maintenance tasks. As per O&M and ABSA based on Certification of Tech.
• Monitor the building automation system to ensure resident comfort and to ensure systems are running at maximum efficiency.
• Maintaining accurate records, ensuring maintenance requests are completed and prioritized in an efficient manner.
• Review service and contract expectations for vendors, ensure all best practices are being followed, and that equipment is being maintained to manufacturers recommendations. Assisting in overseeing vendors and maintaining quality control.
• Continuous reviews of the mechanical rooms and hazardous locations and isolating and reporting of unsafe and unsightly items and/or areas and immediately communicating to the Community Manager or Health and Safety Representative of these conditions.
• Perform minor mechanical repairs, including basic preventative mechanical maintenance and common element repairs.
• Ensure the building is covered for after-hours service for any emergencies in a prompt and efficient manner and advise the Community Manager at any time that service cannot be provided for such emergencies. This includes being a part of and scheduling an after hours rotation which will require attention after-hours for any emergencies.
• Conduct regular interior, exterior and roof inspections of property for damage and perform or arrange repairs. Arrange and monitor contractors evaluating and completing repairs and improvements for the common property.
• Ensure signage, exterior curb appeal, entrances, common spaces, and lighting is in good working condition. Up to and including minor repairs, pickup of garbage and debris, coordinating snow removal.
• Maintain a list of up to date and accurate emergency contact information and regularly review the procedures for life safety, emergency response and fire safety plan;
• Monitor building security system, fire alarm panel and sprinkler system regularly for proper operation and report any discrepancies.
• Supervise all maintenance employees including technicians and managers. Managing responsibility for logs, schedules, and the division of duties for effective monitoring and execution.
• Complete proposals, scope of work and quotations for improvements to common property, as well as work required over and above the items accounted for in the annual budget.
• Perform any range of special projects, tasks and other related duties as assigned.

Knowledge, Skills & ProficienciesTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Must be fluent in English.
• Good communication and customer service skills.
• Be able to create reports and track deficiencies.
• Able to work independently with minimal direction and able to respond quickly to emergency situations.
• Great time management skills and ability to prioritize work to deliver successful results within agreed upon time frames.
• Pride and efficiency when managing projects, collaborative worker, and effective member of a team.
• Good judgment and decision-making skills.
• Detail oriented and good organization skills.
• Positive attitude and willingness to work overtime and respond to emergencies.
• Adaptable to new ideas and change.
• Valid class 5 driver's license.
• Knowledge of Occupational Health and Safety Act, knowledge of Workplace Hazardous Materials Information Systems (WHIMIS)

Education & Experience:

• Grade 12 or equivalent.
• Power Engineering 4th or 5th Class considered an asset.
• Minimum 3-5 years' experience in general maintenance in a residential, commercial, or retail environment.
• Minimum 3-5 years' experience in physical plant operations, HVAC, Plumbing, Electrical, Fire Alarm, and other related equipment and systems.
• Knowledge of Occupations Health and Safety Act, knowledge of Workplace Hazardous Materials Information Systems (WHMIS).
• Knowledge of building systems, life safety, and emergency procedures. Hands on and strong knowledge of general maintenance.
• Experience developing, tendering and administering contracts is preferred.
• Experience managing people and setting performance objectives for a maintenance program is preferred.
• Knowledge of Provincial Building Code & Regulations, Canadian Electrical Code, Provincial Fire Code and Electrical Safety Authority.

The Successful Candidate will have the following Attibutes:The successful candidate will be expected to not only adhere to the vision and values of FirstService, but strive to be a part of a fantastic team. The requirements listed below are representative of the knowledge, skill and/or ability required. The successful candidate should have the following;

• Must be fluent in English.
• Must have a valid drivers license and reliable vehicle.
• Excellent communication and customer service skills.
• Desire to give service which is exceptional. Going above and beyond for their peers, owners, customers.
• Pride in doing a job well done, creative and adaptable to new ideas and change. Taking ownership of management of the property as if it were their own.
• A positive attitude, effectively collaborating and building strong relationships with members of the team, vendors and owners.
• Good judgment and decision-making skills.
• Has a high standard of expected performance for themselves and Maintenance Operation.
• Maintains a high level of organization, ensuring all company premises, facilities and storage are kept clean and in hygienic condition.
• Conduct business always with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Very self sufficient, seeking knowledge and constant operational improvement and efficiency.
• Ability to work overtime and respond to emergencies when required.
• Able to work independently with minimal direction and able to respond quickly to emergency situations.
• Great time management skills and ability to prioritize work to deliver successful results within agreed upon time frames. Detail oriented and good organization skills, including pride and efficiency when managing projects.
• Physically capable of lifting and moving objects up to 30 pounds as necessary, able to spend time walking, standing, crouching and sitting throughout the day.
• The Manager will be responsible for supplying their own basic handheld tools. Power tools and consumables as agreed upon for purchase by FirstService Residential in conjunction with the corporation.
• Must be Computer literate, understanding and use of Microsoft works, outlook, and basic software's preferred.

Physical Requirements / Working EnvironmentThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Phone and face-to-face communication.
• Physically capable of lifting and moving objects up to 30 pounds as necessary.
• Walking, standing, crouching.
• Use of a computer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.Tools & Equipment Used

• Computer
• General Office Equipment
• Personal Vehicle
• Trade Tools as required
• The Technician will be responsible for supplying their own basic handheld tools
• Power tools and consumables as agreed upon for purchase by FirstService Residential in conjunction with the corporation.

DisclaimerThe above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.