PROGRAM AREA: Integrated Programs - Emergency Treatment Fund

Position: Support Coordinator

EMPLOYMENT STATUS: 10 month contract, until March 31, 2026

HOURS/WEEK: 35 hours

What We Live By:

• Our Vision:
  A community without barriers to health and wellbeing.
• Our Mission: We reduce health inequities by providing interprofessional primary health services and community programs, focused on the populations we prioritize, in collaboration with community partners.
• Our Values: Innovation, Accountability, Person-Centred, Health Promotion, Excellence, Sustainability, Accessibility

Guelph Community Health Centre prioritizes people who face barriers to health and accessing services, and people who identify as:

• Homeless or at risk of homelessness
• Living on low income
• Newcomers to Canada with language barriers
• Having moderate to severe mental health and/or addiction issues
• Having moderate to severe disabilities
• Indigenous First Nations, Inuit and Mtis
• Black, mixed race and racialized populations
• Experiencing intersectional oppression
• 2SLGBTQIA+
• Vulnerable children and their families experiencing conflict, isolation or attachment struggles

Program Description:

The Emergency Treatment Fund (ETF) is a funding initiative offered by Health Canada to municipalities and Indigenous communities to address urgent substance use needs.

The HOME Team is a joint initiative between the Guelph Community Health Centre, the Sanguen Health Centre, and the Mount Forest Family Health Team, which will provide mobile wrap-around support services to individuals struggling with substance use who face barriers to accessing traditional services. The HOME team will expand on existing programs to operate two mobile outreach vehicles one in the City of Guelph, and one in Wellington County, and offer additional place-based supports.

Reporting to the Allied Health Supervisor, the ETF Support Coordinator will provide ongoing support to community members identified by Peer and Outreach workers on the HOME Team that have goals for which they are seeking support. The Support Coordinator will assist clients in pursuing their health and wellbeing goals by coaching, advocating, liaising with other supports, and providing system navigation.

Knowledge, Skills and Abilities:

• Post-secondary degree or diploma in social service-related discipline.
• Emergency First Aid and CPR Certification Level C Mandatory.
• Drivers license and insurance Mandatory
• Experience working with individuals marginalized by their mental and/or substance use health, alienated from services, and frequently in crisis, both in-patient and community settings.
• Demonstrated knowledge of community resources related to the served population in Guelph.
• Awareness of and comfort attending community locations such as social service offices, community food pantries, drop-in centres, and outdoor spaces frequented by relevant clientele
• Ability to work independently, in the community, and within an interdisciplinary team environment
• Engaging, collaborative and creative, astute to clients' needs with the ability to adapt and be flexible.
• Excellent assessment, communication and organizational skills.

Principal Job Duties:

• Collaborate with the client and their supports to develop an individualized care plan.
• Coach clients to define goals, advocate for themselves to relevant services, and foster self-agency
• Act as an advocate on behalf of clients by providing support accessing food, housing, financial assistance, as well as mental health and substance use services
• Maintain client records, assessment notes, and correspondence within the safeguard of confidentiality
• Receive and support referrals from clients, service organizations, and relevant institutions
• Coordinate with other outreach-based providers and organizations to provide responsive, community-based care safely
  

We know that experience comes in many forms. If you have some of these qualities and are excited about this opportunity, then we want to hear from you.Please visit our websiteatwww.guelphchc.caand apply using the online application tool by end of day May 2, 2025.

Guelph Community Health Centre is committed to employment equity and encourages applications from all qualified candidates, including individuals from priority populations who may identify as 2SLGBTQIA+, persons with disabilities, Indigenous, First Nations, Inuit and Metis individuals, and members of Black and other racialized communities.

We thank, in advance, those who apply, but will contact only those who qualify for interviews.

If at any stage in the selection process you require accommodation, please let us know the nature of the required accommodation.
We require that all finalist applicants undergo a Criminal Record Check and Vulnerable Sector Screen through their local Police Services Branch prior to start date.