Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

The Emergency. Response Tech Officer is responsible for providing basic first aid along with protection for the safety and assets of patrons, employees and the company. In addition, they will exhibit an outgoing, friendly customer-oriented personality at all times.

Essential Duties & Responsibilities

• Exhibit conduct in accordance with all Alcohol Gaming Commission Ontario (AGCO)
• Assists in the coordination of emergency situations
• Provides basic first aid
• Disinfects and maintains cleanliness of EMS equipment, supplies and treatment rooms as per the requirements of daily assignments
• Patrols the hotel and casino areas to establish a security presence and reports all unusual/hazardous situations and/or suspicious persons
• Completes thorough documentation of all medical calls in a t
• Completes all required checklists for inventory and inspections of supplies and equipment
• Notifies a Supervisor of any problems with equipment and/or supplies and makes note of supplies that require replenishing
• Replaces supplies as necessary and reports missing supplies to a Supervisor
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, and Passion
• Other duties as assigned.

Qualifications

• High School Diploma, GED, or equivalent required
• Current CPR/AED certification required
• One (1) year of appropriate medical service experience or an equivalent combination of education and/or work experience
• Excellent communication skills
• Must be able to promote an outgoing, friendly customer oriented personality at all times
• Must provide adequate protection for the safety and assets of patrons, employees, and the company
• Must be able to handle emergency situations calmly
• Must be able to wear a radio earphone without any medical limitations
• Must be willing to appropriately handle bodily fluids and possibly hazardous situations
• Must have a valid Motor Vehicle License with good driving record
• Must obtain Medical Response Technician certification

Physical Demands:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.