Company Overview
A leading pharmacy retailer in the healthcare industry, this organization is dedicated to delivering accessible, community-focused health and wellness services. With a commitment to customer-centric care, they prioritize strong relationships, expert guidance, and personalized healthcare solutions to enhance the well-being of the communities they serve.

POSITION SUMMARY
The Regional Vice President of Operations is responsible for leading and optimizing operational performance across the British Columbia/Alberta district. This strategic leader drives business growth, ensures compliance, and fosters a high-performance culture to enhance patient experiences. The role requires a licensed pharmacist or a former pharmacist with strong leadership, business acumen, and the ability to execute corporate strategies while supporting regional teams in delivering exceptional service.

RESPONSIBILITIES

Strategic Leadership

• Develop and execute operational strategies that align with corporate objectives.
• Drive initiatives that enhance customer experience, operational efficiency, and profitability.
• Translate company goals into actionable plans that inspire and mobilize regional teams.
• Represent the company internally and externally with strong leadership and sound judgment.
• Champion a customer-first approach, ensuring services meet diverse community needs.

Team Leadership & Development

• Provide strategic direction to District Directors and Regional Leads.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Recruit, mentor, and develop high-performing teams to drive regional success.
• Set performance expectations and ensure teams have the necessary tools and support.

Operational & Financial Performance

• Monitor and optimize key performance indicators (KPIs) across pharmacy and front store operations.
• Implement data-driven process improvements to drive operational excellence.
• Advocate for regional needs, ensuring the right resources and support are in place.
• Identify and execute business development opportunities to strengthen regional performance.
• Manage regional budgets, control costs, and drive profitability while maintaining service excellence.

Compliance & Quality Assurance

• Ensure adherence to industry regulations, company policies, and quality standards.
• Implement and enforce operational best practices to maintain service excellence and safety.
• Identify and mitigate risks, ensuring a secure and compliant operating environment.

Cross-Functional Collaboration

• Partner with key departments including central operations, finance, strategy, and human resources to achieve company objectives.
• Serve as a regional advocate, ensuring seamless execution of initiatives that support overall business success.

Qualifications

• Doctor of Pharmacy (PharmD) degree
• Must reside in British Columbia or Alberta.
• Minimum of 10 years of experience in retail operations, with at least 5 years in a district or regional leadership role
• Proven track record of driving operational excellence and achieving targets.
• Strong ability to lead and motivate teams
• Proven results of enhancing the customer experience through efficient operations
• Ability to thrive in a fast-paced, dynamic environment

This job description represents the general responsibilities and duties of our client's position but should not be construed as an all-inclusive detailed job description.
At The Talent Company, we recognize the value of different perspectives and experiences to prompt innovation, spark creativity, and solve problems. As an equal employment opportunity organization, we do not discriminate against any employee or applicant for employment based on race, Aboriginal peoples, members of visible minorities, sex, age, national origin, religion, sexual orientation, gender identity, persons with disabilities and all other categories protected by law.

We are committed to Equal Opportunities and welcome applications from all sections of the community. Please let us know if an adjustment or adaptation is required at any stage to support you during the recruitment journey.