Are you a customer-focused and reliable individual looking to support a growing department? Are you passionate about providing Peace of Mind to your client group? Are you looking to be a part of a growing team and company?

The Universal Group, recognized as one of Canadas best-managed companies in 2024, has exciting opportunity in our Fleet and Rental team. As a Fleet & Rentals Technician, you play an essential role in supporting the Fleet coordinator on the day-to-day operations of the fleet and rental department. You are integral in assisting with inventory management, property tracking and ensuring the fleet's and facility's overall functionality and cleanliness.

What you will be responsible for:
The Fleet and Rentals Technician is responsible for ensuring the seamless operation and maintenance of the vehicle and rental fleet, serving both internal use and rental services. Also assist with the installation of roadside traffic safety devices. The core mission is to deliver a reliable and well-maintained fleet, contributing to the success of rental services and the efficient operation of the organization. This role requires a keen eye for detail, technical aptitude, and the ability to manage inventory, perform routine maintenance, and address unexpected issues, ensuring that the fleet, rentals and installs consistently meets high-quality standards and customer expectations.

Vehicle Maintenance and Repair:

• Basic mechanical knowledge
• Diagnose and repair mechanical and electrical issues with vehicles and trailers.
• Ability to use basic tools and power tools.
• Ensure that all vehicles meet safety and regulatory standards and address any safety concerns promptly.
• Deliver trucks and equipment to worksites and vendors.
• Wash and clean trucks and equipment
• Assist in roadside safety equipment installations.
• Organize equipment within the warehouse/yard.
• Load and unload equipment and tools.
• Other duties as outlined by manager

Record Keeping:

• Keep accurate records of all the rental assets

Vehicle Presentation:

• Ensure that the vehicles and trailers are clean, both inside and out, and presentable to customers for rental services.

Rental Fleet Management and Customer Service:

• Assist in the management of rental assets availability, ensuring that assets are ready for customers as scheduled.
• Provide exceptional customer service when interacting with rental customers, addressing their questions and concerns.

Cost Control and Compliance:

• Work efficiently to control maintenance and repair costs while maintaining high-quality standards.
• Adhere to all company policies, procedures, and safety guidelines.

Collaboration and Reporting:

• Work closely with other team members, including fleet managers and customer service representatives, to ensure the smooth operation of the fleet, rental services and installations.
• Provide regular reports on fleet maintenance, vehicle availability, and any issues that may affect the operation of the fleet and rental services.
  

What you get from us:

• This position is 3 months contract position with possible extension.
  Extended Medical, Vision, and Dental benefits after the probationary period.
• Competitive compensation package.
• RRSP matching program.
  
• Access to a Health and Wellness Program.
• Access to a growing organization with lots of advancement opportunities.
• An amazing culture where you will feel supported and recognized for your work.
  

What we need from you:

• High school diploma or equivalent, with vocational training or certification in automotive technology preferred but not required.
• Proven experience in vehicle maintenance and repair would be considered as an asset
• Basic construction knowledge would be an asset
• Experience in towing trailers would be an asset
• Valid driver's license with a clean driving record
• Excellent problem-solving skills and the ability to troubleshoot and resolve technical problems.
• Basic computer skills for record keeping and maintenance software usage.
• Strong organizational skills to manage inventory and maintenance schedules efficiently.
• Attention to detail and a commitment to maintaining high-quality standards.
• Excellent communication and customer service skills for interactions with rental customers.
• Willingness to work flexible hours and respond to emergency repair situations.
• Knowledge of safety regulations and the ability to ensure compliance.
• Physical fitness and dexterity to perform manual labor and lift heavy items when necessary.
• Strong teamwork and collaboration skills to work effectively with other team members.
• Continuous learning and adaptability to stay updated with industry advancements and technologies.
  
• Able to lift upwards of 50 pounds.
• Able to use various tools and wear the required personal protective equipment.
• Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations
• Ensures Accountability: Holding self and others accountable to meet commitments
• Communicates Effectively: Building partnerships and working collaboratively with others to meet shared objectives
• Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
• Optimizes Work Process: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

Where/When you will be working:

• 40 hours work per week. (hours worked per week may vary depending on company needs).
• Possible shift work including evenings, nights and weekends with the primary shift between 7 AM and 8 PM. (Typically 8 hours shift)
  
• Working outside and in the warehouse/yard in all types of weather.
  The recruitment process for this role typically lasts1 to 2 weeks and includes a phone interview, behavioral assessment and an in-person interview.

Why Universal Group?

The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being Passionate, Authentic, and Driven in everything we do and in every decision we make every day. They are the fabric of who we are and, without question, the reason for our success and continued growth.

The safety of our team members and the public drives us daily.

The Universal Group is an industry leader in traffic control services, traffic management planning, traffic equipment supply, landscaping, temporary labour and occupational health and safety training. We are a one-stop shop, as our full suite of services ensures that we can manage projects from conception to completion.

For more information about the company, please visit our Indeed Profile!

Our Commitment to Diversity

The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Apply today; we cant wait to hear from you. Come grow with us!

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