Responsibilities:

• Ensuring that laboratory personnel are given adequate training, either by training directly or assigning training responsibilities.
• Supervising directly or ensuring supervision of laboratory personnel.
• Providing recognition and constrictive feedback as needed to ensure that employees fully understand their responsibilities. Performing laboratory personnel performance evaluations.
• Building an enthusiastic team committed to service excellence.
• Ensuring safety procedures are followed and employees are appropriately trained in laboratory safety.
• Testing Production: Overseeing sample flow in the laboratory. Ensuring turn-around-times are not exceeded and establishing sample testing priorities.
• Verifying the accuracy and completeness of in-progress paperwork and analytical data.
• Ensuring adherence to ASTM, IEC/Cigre, and internally developed testing procedures and protocols and making necessary modifications for the analysis of difficult sample matrices.
• Preparing and updating current laboratory Standard Operating Procedures (SOPs) and related quality documentation.
• Ensuring that test data is entered and analytical reports are generated in a timely and accurate manner as needed.
• Ensuring that completed test reports are reviewed for accuracy prior to release to customers.
• Ensuring that appropriate laboratory supplies are available for use.
• Providing intra-lab and inter-lab quality control review for analytical tests and making appropriate corrective actions as needed.
• Supervising the sub-contracting of tests, and the preparation and compilation of reports for clients
• Managing special projects as required.
• Installing, calibrating, repairing and maintaining equipment as required.
• Providing technical and trouble-shooting support for testing and equipment maintenance.
• Serving as the Company's representative to the lab employees, communicating and enforcing company policies, assisting with problem solving between employees and senior management.
• Other duties as assigned.

Required Experience and Qualifications:

• Bachelor's degree in Analytical Chemistry and/or equivalent experience and 8 years of experience.
• Must be able to work safely and adhere to all safety procedures.
• Proven leadership and mentoring skills.
• Able to meet deadlines and handle multiple tasks.
• Strong oral and written communication skills.
• Able to work with various people throughout the organization.
• Highly Customer Focused.
• Focused on accuracy and efficiency.
• Knowledge and experience working within an ISO17025:2017 accredited QMS is an asset.

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

RESA Power is the industry leader in electrical life extension products and services with many locations across the United States and Canada. We are experts in servicing major power distribution and control markets and have one of the largest inventories of obsolete and hard-to-find components in the industry. ~ Service is our product

Core Cultural Competencies

We do it right

• We pride ourselves on our integrity and expertise. We don't cut corners.
• You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
• You conduct yourself professionally, ethically, and honestly.
• You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
• You are on time and preplan time off.
• You produce a quality product.

We are customer driven

• Our number one concern is our customer and our long-term relationships with them prove our dedication.
• You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
• You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.

We focus on growth

• We are dedicated to growing the company and our employees.
• You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
• You seek out new assignments and assume additional duties.
• You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).

We solve problems

• Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
• You efficiently and thoroughly complete assignments.
• You perform work assignments independently.
• You propose new ideas and find better ways of doing things.

We get it done

• We are efficient, reliable and no nonsense. We work hard, but we also play hard.
• You follow through on commitments in a timely way.
• You produce easily understandable and accurate reports that meet customer and/or Company expectations.
• You actively listen. You seek advice and help as appropriate.
• You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).

We build strong relationships

• Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
• You collaborate to create the best solutions for each other and our customers.
• You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Additional Information

Travel: 0 to 5%

Physical Demands: Lifting a minimum of 50lbs on a daily. Position requires standing and using computer and/or phone for extended periods of time.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.