Our Client has been supporting industry for over 50 years across Western Canada, emphasizing customer-centric service, a supportive workplace culture, and community involvement. They are a trusted supplier of essential products to support multiple industries with gaskets, fasteners, and sealing solutions for industrial and commercial applications.
We are seeking a motivated Inside Sales Representative with knowledge of gasket products and proven inside sales experience. This role involves supporting existing and new customer relationships, supporting client needs with in-depth product knowledge, and managing the daily requirements of a diverse customer base.
Key Responsibilities:

• Proactively engage with customers to understand their sealing and gasket requirements.
• Identify and recommend appropriate gasket solutions based on application and specifications.
• Accurately process quotes, orders, and customer inquiries in a timely manner.
• Develop product knowledge to provide technical assistance and resolve customer concerns effectively.
• Coordinate with internal teams to ensure order accuracy and timely delivery.
• Maintain customer records and interactions using CRM systems to manage follow-ups.

Qualifications:

• 2+ years of experience in inside sales, preferably in industrial distribution or sealing products.
• In-depth knowledge of gasket products, materials, and applications.
• Strong communication and interpersonal skills, with a proven ability to build client relationships.
• Proficiency in CRM software and MS Office Suite.
• Excellent attention to detail, problem-solving abilities, and organizational skills.

Preferred Qualifications:

• Experience working in industrial or manufacturing environments.
• Ability to read and interpret technical drawings and specifications.
• Knowledge of sealing applications and industry standards.