Working with an industry leading transportation and supply chain solutions company, you will interact with customers to provide and process information in response to inquiries, concerns requests. This role reports to the Customer Care Specialist Manager. The incumbent takes charge of the entire CS process to ensure all shipments are complete and will meet deadlines. Must have experience working in Industrial Transportation Must be able to work full time 40 hours a week Job Details Create freight bill of ladings Process orders, forms, applications and requests Update forms reports Manage customers' accounts Obtain, evaluate and handle all relevant information to resolve inquiries and complaints promptly Direct requests and unresolved issues to the designated resource Communicate and coordinate with internal departments Follow up on customer interactions Answering telephone Willing to work occasional extended hours as required Other duties as required Monday-Friday 8:00am-4:30pm Pay rate based on experience $20-21 p/h Paid weekly every Friday How to apply: Please reply to this posting with a copy of your resume or email your resume to [email protected] and mention 'Customer Service Rep' in the subject line. Check your email for a virtual survey, so we can learn more about your experience and aspirations. If an opportunity aligns with your skills, we'll be reaching out to you to discuss it further. Stay tuned for our follow-up as we explore potential matches matched to your expertise. Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.