Responsibilities:
- Manage and administer corporate credit card programs, including card enrollments, cancellations, and limit adjustments.
- Provide expert support to employees on all aspects of the expense reporting system, including troubleshooting technical issues, resolving disputes, and conducting training sessions.
- Generate and analyze key performance indicators (KPIs) related to credit card usage and expense management.
- Conduct regular reconciliations of credit card accounts and ensure timely payment of invoices.
- Collaborate with Finance, HR, and Audit teams to ensure compliance with internal controls and regulatory requirements.
- Proactively identify and resolve issues related to credit card fraud and abuse.
- Participate in special projects and initiatives as needed.
- Post-secondary degree in Business, Finance, or a related field, or equivalent work experience.
- 2-3 years of experience managing or administering a corporate credit card program.
- Proven experience with expense management systems.
- Strong proficiency in Microsoft Excel, including advanced functions (e.g., VLOOKUP, pivot tables).
- Excellent written and verbal communication skills with the ability to effectively communicate with all levels of the organization.
- Strong analytical and problem-solving skills with a focus on accuracy and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Exceptional customer service skills and a proactive approach to issue resolution.