We're working with a fast-growing, family-oriented mechanical service company looking to add a Dispatcher to their team. This is a permanent, full-time opportunity with a well-established firm that values collaboration, professional development, and doing things right the first time.

If you enjoy solving problems, staying organized in a fast-paced environment, and being part of a team that truly supports each other this role might be a perfect fit.

• Assigning technicians to service calls based on geography, skills, training plans, urgency, and client relationships

• Managing schedules and coordinating job details including tools, access, equipment, and client communication

• Supporting field staff to ensure full productivity and 8-hour workdays

• Prioritizing jobs and adjusting schedules dynamically as new requests come in

• Coordinating subcontractors, deliveries, and parts pick-up/drop-off

• Tracking equipment usage and repair needs

• Collaborating with leadership to improve internal processes and customer experience

• 1+ year of experience in a dispatching, coordination, or service ops role

• Knowledge of the plumbing and/or HVAC industry is a plus

• Strong communication skills and ability to juggle competing priorities

• Great with software and systems tech-friendly and quick to learn

• Able to work calmly under pressure in a fast-paced, team-oriented environment

• Positive attitude, willingness to roll up your sleeves, and attention to detail

• Comfortable setting boundaries and keeping teams accountable

• $30-$40/hour, depending on experience

• Bonus pay twice a year based on performance

• Extended health, dental, and vision coverage starting day one

• Paid time off and vacation pay

• No weekends and no after-hours calls

• Ongoing training and development opportunities

• Company events and a fun, collaborative team culture

• On-site parking

• A leadership team that values your input and growth

This company is on the rise and their dispatchers are seen as vital to their operations. If you want to grow with a supportive company that invests in its people and genuinely cares about team culture, this is a rare opportunity.