• Coordination and Supervision:

• Supervise warehouse workers and ensure efficient loading and unloading of freight.

• Coordinate with drivers, shippers, and receivers to confirm load details, appointments, and dock availability.

• Manage the flow of traffic and activities on the loading dock.

• Ensure compliance with safety regulations and company policies.

• Logistics and Planning:

• Plan and schedule loading and unloading activities.

• Manage transportation resources, including trailers and equipment.

• Ensure accurate and timely shipment of goods.

• Verify shipments and reconcile discrepancies.

• Equipment Management:

• Oversee the safe operation of dock equipment, such as forklifts, dock plates, and dock doors.

• Ensure equipment is properly maintained and functioning.

• Communication and Customer Service:

• Communicate effectively with drivers, shippers, and receivers.

• Address any issues or concerns promptly and professionally.

• Inventory Control:

• Assist with inventory control and material handling.

• Ensure accurate record-keeping of shipments.

• Other Duties:

• May be responsible for tasks such as Correcting/Printing out paperwork, applying Seals, and using warehouse management software.

• May assist with other warehouse duties as needed.

Skills and Qualifications:

• Strong organizational and communication skills .
• Ability to prioritize tasks and manage time effectively .
• Knowledge of warehouse operations and safety procedures .
• Experience with warehouse management software .
• Familiarity with safe work practices related to loading dock operations .
• Ability to work in a fast-paced environment .
• Ability to multi-task and react to changing situations in a calm and professional manner .
• Demonstrated skills to provide first-rate customer service .