Join Our Team at Cliniconex

Position: Channel Partner Manager

Reporting to: Director, Growth & Partnerships

Location: Kanata,ON (hybrid)

Meet Cliniconex

At Cliniconex, our focus is our customers, our community and our culture. As a small company, we understand the importance of having a team that connects effectively. Whether its day-to-day operations or an emergency, teams need to be on the same page, and thats why we make healthcare communication and collaboration solutions that are easy to implement, easy to use and easy to scale.
Our Automated Care Platform is a powerful suite of tools used by Medical Clinics, Hospitals, and Senior Care organizations across North America. Every day, we help healthcare teams create family-centered communities, improve regulatory compliance, and manage reputational risk through timely, transparent outreach and powerful automation. The result? More time to care.

Our team is small, focussed, and high performing. Weve nearly tripled the size of our product footprint in the last year. Were growing existing partnerships, actively seeking new ones, and breaking into new markets.

In short, were moving fast, we know where were going, and we need your help to get there!

What You'll Be Doing:

As a Channel Partner Manager, youll play a pivotal role in our growth by nurturing existing partnerships, and leading channel sales cycles. In parallel, youll identify, engage, and onboard new potential partners, actively seeking opportunities to drive revenue and build influence in support of Cliniconexs goals.

Your Core Goals and Responsibilities:

• Proactively identify and seek out new opportunities for partnership
• Build and grow relationships with current channel partners.
• Actively educate and train partners to drive product awareness and close sales opportunities.
• Collaborate with partners to develop and execute effective sales strategies, set sales targets, establish sales promotion campaigns, and incentive programs.
• Regularly analyze and provide feedback on channel sales performance, pipeline status, and market intelligence.
• Conduct regular business reviews with partners to evaluate performance, address challenges, and identify growth opportunities.
• Collaborate with the marketing team to develop and implement channel-specific marketing plans, programs, sales enablement collateral, and promotional materials.
• Support marketing with product launches, training sessions, and marketing campaigns to maximize sales effectiveness.
• Collaborate with the Sales, Customer Success and Customer Support teams to ensure excellent customer experience and to address concerns or escalations raised by customers or channel partners.

What We're Looking For:

Were looking for the right individual to make a big impact. Your enthusiasm and dedication to our mission will drive your success in this role. Collaboration and effective communication with channel partners, marketing teams, and other stakeholders will be key to achieving our collective goals.

Some of the skills and experience that were looking for include:

• Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent work experience).
• Track record of success in Partnerships, preferably within the Healthcare software/SaaS sector.
• Demonstrated ability to build channel sales partnerships and close sales.
• Strong understanding of sales principles and techniques, with a track record of meeting or exceeding sales targets.
• Collaborative team player with excellent interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders.
• Results-oriented mindset with strong negotiation and problem-solving abilities.
• Ability to analyze data and market trends to drive informed decision-making.
• Self-motivated, proactive, and able to work independently as well as part of a team.
• Generally tech savvy, proficient in using CRM tools (preferably Salesforce), business tools like Google Apps, and other sales-related software/tools.
• Willingness to travel as needed to meet with channel partners and attend industry events.

Bonus Points for:

• Experience working with diverse types of Partnerships
• Experience in Healthcare
• Experience and familiarity with APIs

Perks of Joining Our Team:

• Make a Real Difference: Contribute to a company that is improving patient care in various sectors across North America.
• Hybrid Work Model: Enjoy a flexible work arrangement with a combination of in-office and remote work.
• Collaborative Environment: Be part of a supportive and dynamic team.
• Professional Development: Opportunities to learn and grow your skills.
• Competitive salary and clear commission plan.
• Generous, flexible paid time off policy, and benefits from day one.

Ready to Make an Impact?

If you're ready to make a difference and be a part of our dynamic team, we want to hear from you! To apply, please submit your resume and cover letter. Looking forward to learning more about you!

Equal Opportunity and Accommodations:

Cliniconex is an equal opportunity employer. We encourage applications from individuals of all backgrounds, races, genders, abilities, and identities.

Accommodations will be provided at all stages of the selection process. Please contact [email protected] for any accommodation requirements.