The Good Earth is an award-winning winery, restaurant, and event setting overlooking endless rows of vines and gardens bursting with life. Producing a variety of red, white, rose, and sparkling wines that have received both national and international accolades, and an eatery focusing on farm fresh, seasonal cuisine, the Good Earth has a rustic elegance that is both spectacular and provides the warmth of home. The Good Earth is a part of Carmens Group; an entertainment and hospitality company committed to creating extraordinary experiences to our clients and guests.
If you have the desire to work as a Server in an esteemed hospitality company and are looking to join a team of champions we want to meet you.
AT THE GOOD EARTH OUR SERVERS:
Are expected to ensure the highest quality of service and deliver extraordinary experiences to the guests while visiting the Good Earth.
Gain meaningful work experience in a welcoming and exciting environment where we lead by example and work together to achieve results.
This is the perfect opportunity for someone who is looking for a professional serving role and enjoys entertaining. We offer part-time opportunities during the daytime and evening, both midweek and on weekends.
OUR AWARDS:

• Great Place to Work Certified
• Most Trusted Executive Teams – 2023
• Best Places to Work in Hospitality & Retail – 2023
• Best Places to Work in Canada – 2024
• Best Workplaces for Women – 2024
• Best Workplaces for Mental Wellness – 2024

SERVERS AT THE GOOD EARTH WILL HAVE THE OPPORTUNITY TO:

• Get to know our guests; be able to comfortably answer any questions they may have.
• Learn the details of various menu options on offer. Educate guests on the wine and menu selections, making effective recommendations for pairings.
• Complete closing and opening duties as needed.
• Provide quick and courteous food and beverage service.
• Mix and serve alcoholic and non-alcoholic beverages responsibly utilizing Smart Serve training.
• Ensure consistent steps of service with every guest interaction in line with marketing initiatives.
• Ensure guests are satisfied with their selections and service, be attentive to their needs.
• Ensure service areas are kept clean, tidy and functional at all times.
• Resolve guest complaints and requests in a friendly, timely and efficient manner.
• Make a difference in the lives of each and every one of our members and guests by directly contributing to their extraordinary memories.
• Exercise good judgment and demonstrate leadership abilities.
• Perform all other side duties as assigned.

SERVER POSITION REQUIREMENTS:

• 1-2 years' experience in the hospitality industry
• Positive, outgoing and friendly team player
• Strong problem-solving abilities
• Excellent verbal and written communication skills
• Ability to work well under pressure in a fast-paced environment
• Flexible availability both mid-week and on weekends
• Friendly, professional and customer service focused
• Prior experience with restaurant POS systems an asset
• Knowledge of wine, wine pairings, and/or related certifications an asset
• Smart Serve Certification required

WHAT CAN WE OFFER?

• Great Place to Work Certified
• Pay on demand
• Flexible work schedule
• Group RRSP program
• Hotel discounts worldwide
• Restaurant discounts
• Staff recognition, years of service rewards
• Team building and wellness events
• Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the local hospitality community

Carmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre, The C Hotel, The Lakeview, The Hamilton Convention Centre, fig&lemon Catering, Mercanti Specialty Foods, the Arlington Hotel & River's Edge, and the Good Earth Food & Wine. We are devoted to bringing excitement to Southern Ontario, and to enhancing the image of our community with every strategic initiative we pursue.
Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.

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