Implementation Specialist - Client Onboarding (New Grad Program)

About Effortless Admin

Effortless Admin is Canada's fastest growing benefits administration platform, providing employers with powerful technology to streamline their employee benefits programs. Our cloud-based solution serves organizations of all sizes across Canada, from small businesses to large enterprises with thousands of employees. As recent graduates, this is your chance to join our dynamic team and kickstart an impactful career at the intersection of HR technology, project management, and client success.

Position Overview

Full-Time | Edmonton, AB | On-site | Join us at our new College Plaza Headquarters

Starting Salary: Competitive with comprehensive benefits package

Start Date: Flexible for 2024 and 2025 graduates

Your Impact

This isn't just an entry-level position it's a structured growth program designed specifically for ambitious new graduates. As part of our Implementation Team, you'll receive comprehensive training and mentorship while gaining hands-on experience in client-facing project management and software implementation. Within months, you'll be building valuable skills that typically take years to develop in traditional corporate environments.

What Youll Do

Phase 1: Foundation (Months 1 3)

• Receive comprehensive training on our platform, benefits administration fundamentals, and implementation processes
• Shadow experienced team members on client implementations
• Learn our proven project management methodology for successful onboarding
• Assist with client documentation and internal knowledge base development

Phase 2: Guided Implementation (Months 3-6)

• Co-lead client implementation projects with senior team members
• Facilitate client training sessions with supervision and feedback
• Configure the platform for specific client requirements with guidance
• Develop data migration strategies for transitioning clients to our system

Phase 3: Growing Independence (Months 6+)

• Gradually take ownership of implementation projects from kickoff to go-live
• Lead needs analysis sessions to document client requirements
• Create and execute detailed implementation plans
• Coordinate with our development, support, and QA teams
• Independently manage client relationships during the onboarding journey

Real-World Project You'll Experience

• Small Business Implementations: Quick-turn projects perfect for building core skills
• Mid-Market Deployments: More complex implementations involving multiple stakeholders
• Enterprise Rollouts: High-profile projects with sophisticated requirements and integrations

Your Background (what we're looking for)

Education:

• Recent graduate with a degree in Business, Human Resources, Information Systems, or related field

Qualities That Will Help You Succeed:

• Passion for technology and its application in business settings
• Strong interpersonal skills and professional communication abilities
• Detail-oriented with excellent organizational capabilities
• Quick learner who thrives in a fast-paced environment
• Problem-solving mindset and adaptability
• Desire to work directly with clients and build relationships

Technical Requirements:

• Proficiency with Microsoft Office Suite
• Comfort learning new software applications
• Experience with project management tools such as Asana or Jira (asset)
• French language proficiency (asset)

Why This Role is Perfect for New Grads

Accelerated Skill Development

• Project Management: Master the art of managing complex projects with multiple stakeholders years before your peers
• Client Relationship Management: Develop polished professional communication and presentation skills
• Technical Configuration: Gain hands-on experience configuring enterprise software solutions
• Business Process Analysis: Learn to analyze and optimize HR and benefits processes

Career Advancement

• Clear Growth Path: Structured progression from junior implementation specialist to project lead
• Industry Expertise: Become an expert in the growing field of HR technology and benefits administration
• Versatile Experience: Build a resume that showcases both technical and business acumen

Why Choose Effortless Admin?

• Work with Smart People: Join a team of brilliant engineers and business professionals, many of whom graduated from the University of Alberta
• Real Responsibility: Make meaningful contributions that directly impact client success from early in your career
• Nationwide Impact: Help organizations across Canada transform their benefits administration
• Comprehensive Benefits: Competitive salary, full benefits package, and performance incentives
• Collaborative Culture: Supportive environment where questions are encouraged, and mentorship is valued

Join Our Journey

At Effortless Admin, you'll build your expertise at the intersection of HR technology and benefits administration while contributing to our mission of transforming how Canadian employers manage their benefits programs. If you're passionate about implementation excellence and creating exceptional client experiences, we want to hear from you!