About us

Property.ca, Real Estate Brokerage is a dynamic and forward-thinking firm dedicated to providing exceptional real estate services in Canada. Committed to innovation, we leverage cutting-edge technology to enhance the home buying and selling experience. Our team of skilled professionals, including experienced agents and support staff, strives to exceed client expectations by offering personalized guidance, in-depth market knowledge, and a commitment to transparency. At Property.ca, we understand the significance of home transactions and work tirelessly to create a seamless process for our clients, ensuring they achieve their real estate goals.

With a focus on fostering a culture of success, support, and teamwork, Property.ca is not just a brokerage; it's a community of passionate individuals dedicated to elevating the real estate industry. We prioritize continuous growth and stay ahead of industry trends to provide innovative solutions and services. Whether it's navigating complex market conditions, embracing technological advancements, or delivering top-notch customer service, Property.ca Real Estate Brokerage is at the forefront of shaping the future of real estate experiences in Canada.

About the Role

We are looking for a highly organized and process-driven Operations & Sales Assistant to support our growing team. This role is ideal for someone with experience in operations, process optimization, and systems creation, who thrives in a fast-paced environment and is eager to improve efficiency across multiple departments. The ideal candidate will take ownership of operational workflows, streamline onboarding/offboarding processes, and enhance reporting and administrative functions to support our agents and leadership team.

Whats Involved

Operational Process & Systems Management

• Evaluate, document, and refine onboarding, offboarding, and agent support processes to improve efficiency.
• Create and implement standard operating procedures (SOPs) for key administrative and sales support functions.
• Optimize use of technology tools such as Trello, Follow-up Boss, Broker Wolf, DotLoop, and CRM systems to enhance workflow automation.

Agent Support & Onboarding

• Conduct individual training and orientation sessions for new agents.
• Manage all aspects of agent onboarding (all branches), including paperwork, TRREB and RECO applications/transfers, and account setups (Google, DotLoop, CRM).
• Initiate follow-up processes for managers and agents to ensure smooth transitions.
• Oversee Broker Wolf deal processing setup for all new agents.

Agent Offboarding

• Manage all administrative aspects of agent departures, including paperwork processing and account closures.
• Ensure a seamless transition by following structured offboarding procedures.

Administrative & Sales Support

• Maintain a Weekly Agent Report tracking recruiting, incoming, and outgoing agents.
• Manage the Distillery Training Calendar, scheduling workshops and training sessions.
• Facilitate lead transfers for call sessions across all branches.
• Oversee and respond to group inboxes (e.g., [email protected], [email protected]).
• Generate and distribute sales reports to the Senior Leadership Team (SLT) as needed.
• Provide sales data to the Marketing team upon request.

Event & Meeting Coordination

• Track and coordinate annual agent awards.
• Order food for meetings, workshops, and training sessions.
• Schedule and manage meeting bookings for SLT.
• Support event planning initiatives for company-wide activities.

Talent Specs

• 3+ years of experience in operations, process management, or systems creation, preferably in real estate, professional services, or a related field.
• Experience using Trello, Follow-up Boss, Broker Wolf, DotLoop, Google Suite, and CRM systems (or similar platforms).
• Proven ability to manage multiple priorities, work independently, and take initiative.
• A proactive, solution-oriented mindset with a focus on process improvement.
  
• Strong communication and interpersonal skills to support agents and leadership teams.
• Exceptional organizational, analytical, and problem-solving skills.
• Strong ability to create, refine, and implement efficient workflows.