Are you ready to make a meaningful impact in the healthcare sector and join a trailblazing medical equipment management company committed to safeguarding and optimizing healthcare assets. As they embark on a journey to revolutionize the industry, they are hiring a dynamic and data-driven business intelligence analyst to join their team.

This is not a digital transformation, IT, or systems-focused role. We're looking for an operational Business Analyst who can support vendor performance, service optimization, and healthcare equipment service management.

ABOUT THE COMPANY

This company doesn't just manage medical equipment; it protects and enhances the backbone of healthcare. Its innovative approach combines cutting-edge data analysis and strategic business solutions to drive excellence in equipment performance, cost-effectiveness, and overall program success.

ROLE OVERVIEW

As a Business Analyst, you'll be pivotal in improving business processes and services through business and operational data analysis. Your responsibilities will span from market analysis to developing savings proposals and equipment performance trending that will identify problems, opportunities and data-driven solutions.

KEY RESPONSIBILITIES

• Define and create business reports with internal customers and assess how to deliver and manage through development, testing, sign-off, documentation, roll out and training.
  
• Responsible for ensuring that both standard and ad-hoc reports meet the requirements of stakeholders, are high quality and delivered on time.
  
• Develop unit reports and calculate profit/loss on sales, service and marketing activities.
  
• Analyze the financial performance of equipment in the program, recommend service solutions and report on general equipment performance.
  
• Conduct regular meetings with key users to review existing reports and business needs, assess gaps, identify data issues, and identify areas for improvement.
  
• Create and manage dynamic scorecards and dashboards.
  
• Analyze and recommend service solutions based on equipment performance metrics.
  
• Analyze new areas for business expansion possibilities.
  
• Craft savings proposals that support the sales team.
  

Requirements

WHAT DOES THE IDEAL CANDIDATE OFFER

EDUCATION & TRAINING

• Bachelor's degree in actuarial science, computer science, probability, or business administration.
  

WORK EXPERIENCE & ACCOMPLISHMENTS

• An exceptional analytical background with experience designing and developing data analytic solutions in a project-oriented environment.
  
• Experience owning the entire analysis process from upper management interaction to developing the needed reports.
  
• Knowledge in customer service or sales, preferably in the medical equipment industry.
  
• A general understanding of service contract management would be beneficial.
  

SKILLS & COMPETENCIES

• Passion for using modelling techniques and methods to drive continuous improvement.
  
• Innovative thinking and problem-solving skills.
  
• Ability to determine downstream effects of process changes.
  
• Strong communication and collaboration skills with a customer-centric mindset.
  
• Advanced Excel skills and the ability to conduct cost/benefit analysis.
  
• Technical aptitude with reporting tools such as CRM and business objects.
  
• Microsoft Dynamics 365 experience using the application for data manipulation, analysis, and charting is preferred.
  
• Working knowledge of Power BI would be an asset.
  

OTHER

• Must reside within the Greater Toronto-Hamilton area
  

Benefits

WHY JOIN THIS COMPANY

• Be part of a groundbreaking company shaping the future of healthcare.
  
• Collaborate with dynamic and passionate team members.
  
• Opportunity for professional growth and development.
  
• Contribute to a meaningful mission in healthcare equipment management.
  

WHAT DOES THE COMPANY OFFER IN RETURN

• Home office work environment. On-site office meetings are required periodically.
  
• High five-figure base salary.
  
• Annual performance bonus.
  
• HOOPP pension plan.
  
• Excellent leadership and support.

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