Calgary Economic Development (CED) is an opportunity-maker, helping to spark and fuel Calgarys growth. Our mandate is to position Calgary for long term economic success, through the expansion, retention and attraction of companies, capital and talent. We offer a wealth of information to help everyone succeed and we tirelessly promote Calgary, in Canada and around the world. We are passionate about our role in shaping and sharing Calgarys story, a place of blue sky thinking and unexpected opportunities.

Job Summary

The Manager, Investor Experience, working in collaboration with the Investor Experience and Business Development teams, under guidance from the Director, Real Estate and Investor Experience, is focused on triaging and executing bespoke client service and leading investor events for the overall purpose of expanding and attracting companies, capital and talent.

This is a full-time permanent position with a minimum in-office requirement of 3 days a week.

Key Responsibilities

Investor Relationship Management

• Manage the investor relationship and leads team to establish timely touchpoints.
• Build strategic partnerships with local business leaders and other key partners.
• Network with others, providing referrals and reciprocating introductions with partners and industry executives.
• Support the creation of investor experience plans to strengthen the industry value proposition.

Project & Event Management

• Lead the planning and execution of bespoke investor events and activations.
• Manage inbound investor-focused events and activations.
• Oversee all event logistics including venue, programming, AV, F&B, client gifts, etc.
• Develop detailed project plans and workback schedules.
• Plan events in consultation with relevant stakeholders and ensure regular communication between teams.
• Continuously evaluate results vs. objectives of events to inform future service offerings and elevate execution.

Investor Services Delivery & Development

• Triage and execute investor services (e.g., talent, real estate, grants, funding, local ecosystem navigation).
• Support the development of new Investor Experience service offerings for companies looking to expand, locate or invest in Calgary.
• Manage delivery of bespoke investor services across multiple sectors.
• Provide direction to the team on service support within specific timeframes; escalates to the Director as needed.

Strategic Intelligence & Market Development

• Compile business intelligence and data to support enhanced investment into Calgary.
• Highlight business success stories and industry developments for marketing initiatives.
• Support market development programs to profile Calgarys value proposition to global markets.
• Build strategic partnerships with local business leaders and other key stakeholders to gather the best possible corporate market intelligence.
• Participate in the development of strategies to enhance the local talent pool and deepen the sales pipeline.

Cross-Functional Collaboration & Communications

• Work with the communications team to obtain social and communications support, including speech and presentations.
• Work with co-agencies of the City of Calgary and with partner organizations to ensure alignment, leverage solutions and avoid duplication of efforts.
• In harmonization with the team, develop a local and international network of private, public, and government stakeholders to assist with all aspects of the FDI strategy (e.g. Trade Commissioner Service (TCS), City of Calgary, etc.)

Analytical Thinking & Continuous Improvement

• Evaluate the success of events through tracking, analysis, and stakeholder feedback.
• Stay current with local, national, and international industry trends.
• Continuously assess service outcomes to inform best practices and future improvements.

Lets Talk About You

You are a strategic and resourceful professional with a passion for creating exceptional client experiences and a talent for building strong relationships with investors, business leaders, and key stakeholders.

You are effective at working independently and as a member of a cross-functional team, with a knack for aligning diverse interests and driving impactful outcomes. You bring exceptional project and event management skills, with the ability to juggle multiple priorities while maintaining a sharp eye for detail and excellence in execution.

You are deeply curious about market trends and economic opportunities, and you thrive on gathering intelligence, spotting patterns, and turning insights into action.

You present yourself professionally and are a confident individual that is well spoken and written, with the ability to network with high-ranking delegates, official and senior level executives.

You are passionate about our city and excited by the opportunity to contribute to Calgarys economic growth. You are collaborative, results-driven, detail-oriented, and thrive in a fast-paced, dynamic environment where your work truly makes a difference.

Education:

• Bachelors degree in Economics, Business, Social Science, Communications or related field

Experience:

• Minimum 5 years of experience in Business Administration, Management, Commerce or Economic Development would be an asset

What's In It For You?

CED offers more than a competitive base salary to our employees. We have a comprehensive benefit plan that includes 100% employer paid benefit premiums, RRSPs, a health care spending account, and a generous vacation and flex time policy. We are committed to our employees mental health and offer resilience training with Headversity, free counselling with an EAP program, in addition to paramedical coverage through our medical benefits plan.

CED encourages and supports life-long learning and professional development. Employees are encouraged to access up to $2500 per year of funded professional development training opportunities.If you are looking for purpose driven work and are interested in joining us on our mission to diversify Calgarys economy, we invite you to apply.

EDI Commitment Statement:

Calgary Economic Developmentcelebrates diversity and is committed to advancing Equity, Diversity, and Inclusion (EDI). Through EDI, we create a path to success for all our employees, where they have equal opportunity for advancement, have the voice to contribute to our collective growth and development and work in an inclusive environment.

We strongly believe in accessibility in the work we do and welcome requests to make the hiring process as accessible as possible. Accommodations are available for candidates on request during all aspects of the selection process. Please advise at any point and we will do our best to work with you to meet your needs.

Calgary Economic Development adheres to the Alberta Human Rights Code. We encourage applications from Indigenous peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. Please be aware that Calgary Economic Development is committed to having a safe work environment.

To Apply:

Interested candidates should submit their cover letter and resume in confidence to: calgaryeconomic.bamboohr.com/careers by 9:00am April 28, 2025

We thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.