At Western Tractor, we're driven by one mission: getting the right part to the right place at the right time—every time. We're searching for a motivated and detail-oriented Parts Technician to join our dynamic team. If you excel in a busy environment, are passionate about agriculture, and take pride in helping customers find exactly what they need, we want to hear from you!
Customer Service Excellence: Greet and assist customers at the parts counter, identify their needs, and provide accurate parts solutions to minimize downtime.
Tech-Savvy: Use inventory management software and digital parts catalogs to efficiently locate, order, and track parts.
Special Order Management: Handle special orders from start to finish—place requests, follow up proactively, and notify customers as soon as their parts arrive.
Merchandising Displays: Contribute to visually appealing in-store displays that highlight new arrivals, seasonal features, and promotional items.
Shipping/Receiving: Receive incoming shipments, inspect for accuracy and damage, and properly stock product. Prepare outgoing shipments, ensuring timely deliveries.
Customer Care: Foster a friendly and helpful atmosphere that ensures every customer leaves satisfied and supported.
RequirementsEducation: Journeyperson Parts Technician designation is preferred.
Experience: A minimum of 2 years' experience within a Parts department. Previous John Deere agricultural equipment and product experience is an asset.
Technical Skills: Experience using online inventory systems and standard desktop applications including Microsoft Office and other browser-based programs, along with a demonstrated understanding of sales processes.
People-Focused: Strong interpersonal and communication skills with experience connecting with customers in a professional setting.
Soft Skills: Strong time management, ability to be adaptable, problem solving skills, and attention to detail.
Physical Capability: Ability to lift, carry, push, and pull up to 50 lbs with long periods of standing and walking.
Valid Driver's License: You'll need this for parts deliveries.
BenefitsTraining and Development: We keep our team current by investing twice as much in training as any other John Deere dealer in Southern Alberta both inside and outside of our dealership.
Paid Time Off: Recognizing the importance of work-life balance, we provide you with paid time off beginning at 3 weeks in your first year of employment.
Sponsorship: Take advantage of our sponsorship opportunities to help you hone your skills and accumulate on-the-job hours and experience toward your Apprenticeship.
Benefits: We provide a comprehensive health benefits package to keep you and your family healthy, including life insurance, disability insurance, critical illness, accidental death & dismemberment, extended health, dental, prescription drug coverage, and an employee and family assistance program.
Retirement: Plan for your retirement by participating in our employer-matched Registered Retirement Savings Plan.
Compensation: You'll enjoy a competitive compensation scale, incentive programs, and opportunities for advancement.
Equipment: We supply the equipment and technology needed to excel in your role, including an annual boot and tool allowance.
Join us in revolutionizing the future of agriculture - where your skills have a direct impact on the success of farmers and the sustainability of our industry. We can't wait to welcome you to our team!
Share This Job:
