Join Our TeamImagine being part of an organization that adds value to our community, cares about its staff, and creates a supportive workplace environment. Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than 18,000 people annually in Waterloo Region and Wellington County.
We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a sense of belonging.
There is one Full-Time Permanent Recruiter position available starting on May 12, 2025, working 37.5 hours per week.

Your Role:

Works closely with the Human Resources team and leaders to gain a comprehensive understanding of the hiring needs for each department and each role and lead the implementation of consistent recruitment practices across the Agency. This position helps to maintain a culture that attracts, develops, and retains employees, from an equity and inclusion perspective. Manages the recruiting lifecycle across a variety of open roles from screening resumes, meeting 1:1 with candidates to verify skills, coordinating interviews, and conducting reference checks. Fosters relationships with candidates and manages a talent pool of qualified applicants for when positions become available. Collaborates with teams to design, refine, and implement innovative recruitment strategies for their departments. Supports with job description development, and job grading as required. Remains active with job boards, social networks, and platforms for finding diverse candidates. Works intentionally from an anti-racist, anti-oppressive perspective to further create a sense of belonging at the Agency.

Tasks:

Recruitment:

1. Develops relationships with leaders to build awareness of their departments hiring needs and leads the implementation of consistent and equitable recruitment practices across the Agency.
2. Works alongside agency leaders and HR Manager to establish, implement and assesses annual goals and targets for hiring needs.
3. Partners with hiring leader to understand their staffing needs, establish criteria for candidate selection, and provide regular updates on recruitment progress.
4. Collaborates with organizations, community groups, and professional associations that focus on promoting diversity and inclusion to tap into their networks and reach potential candidates.
5. Maintains knowledge of industry trends and best practices in recruitment and online job postings
6. Pre-screens applicants: reviews resumes and applications to assess candidates' qualifications and match them with job requirements.
7. Conducts initial interviews to explore the candidates skills, experience, and alignment with the Agency's values.
8. Provides consultation and advice to leaders on hiring practices, first point of Schedules and coordinates interviews between candidates and interview panel members.
9. Cultivates relationships with potential candidates to build a pool of qualified candidates for current and future job openings.
10. Communicates with candidates regarding their application status and provides constructive feedback when necessary.
11. Attends networking events, career fairs, and industry conferences that attract diverse attendees and maintain a positive reputation in the job market.
12. Writes job posting descriptions on relevant platforms; Seeks new platforms to reach a diverse pool of candidates.
13. Looks beyond specific qualifications and focuses on transferable skills and experiences that candidates possess; Assesses how skills could be applied to the role and the potential value they could bring to the organization.
14. Provides candidates with information related to the position to ensure they are aware of expectations (i.e., working in a 24/7 environment, weekday, weekend, and night shifts, etc.)
15. Emphasizes positive opportunities for staff at the Agency including opportunities for learning, growth, and professional development.
16. Supports with onboarding processes as needed.
17. Supports with offboarding process including exit interviews.

Administrative:

1. Uses the HRIS (Human Resources Information System) to collaborate with leaders during the recruitment process and track candidate progress, review resumes, and communicate with candidates.
2. Actively searches for potential candidates through various channels such as job boards, social media, networking events, and employee referrals.
3. Assist leaders and HR Generalists with the development and writing of Job Descriptions.
4. Maintains and updates the job description files; Supports with job description development, and job evaluation.
5. With support from agency leaders, HR Manager and internal and/or external equity consultants, closely examines intersectionality of equity strategy and recruitment strategy; makes recommendations for modifications and prepares and writes revisions for job postings and job description files.
6. Reviews and makes recommended changes to policies and procedures related to recruitment.
7. Responds to and redirects employment inquiries to appropriate departments.
8. Maintain database of candidate records, including active and passive prospects.
9. Remains current on job posting platforms to reach a diverse pool of candidates.
10. Tracks and analyzes recruitment metrics such as time-to-fill, recruitment trends, and identifies areas for improvement; Makes data-driven decisions.
11. Compiles statistical information, with support from HR Coordinator; to review turnover rates and provides suggestions to strengthen employee retention where applicable.

Your Talents and Experience:

Two or more years of experience in recruitment or human resources. Exceptional communication, interpersonal, and decision-making skills. Alignment with the agencys commitment to antiracism and anti-oppression and able to build authentic relationships with front-line staff, leaders, team members and community partners. Strong knowledge of job boards and effective recruitment strategies. Proven success in conducting interviews using various methods (phone, video, email, in-person). Proficiency with computer and HRIS an asset. Experience in developing recruitment strategy. Desire to grow professionally with networking and ongoing training opportunities. Maintains confidentiality.

Whats in it for you?

Job Band G (hourly wages): Min - $26.62, Mid - $28.83, Max - $32.54 A positive work culture, inclusive workplace policies, and employee wellness initiatives.
Enrollment in a defined pension plan with the Heath Care of Ontario Pension Plan (HOOPP).
Enrollment in our Modular Health and Dental Benefits plan with Sun Life.
Access to our Employee and Family Assistance Program which provides free and confidential counselling, resources
and services.
3 Weeks paid vacation (accumulated bi-weekly)
15 hours of personal time per year.
Paid sick time (accumulated monthly) to a maximum of 300 hours.
11 paid holiday benefits per year plus a floater day.
Discounted GRT passes through membership with Travel Wise.
Employee Referral Incentive Program.
Professional development and tuition reimbursement opportunities.
Staff appreciation events.

If you are community-focused and share our values and antiracism commitment, we want you to grow with us. Please submit your application through BambooHR, in confidence, no later than 4 pm on April 17, 2025.

This is an internal and external posting.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don't have every single requirement and the exact level of experience listed in our description, but the skills and experience needed for the role still resonate with you, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and quality; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require any support submitting your application or during the interview process by contacting Human Resources at [email protected] or by calling 519-707-1958 ext. 1247.
Commitment to Equity

As a community agency delivering mental health, employment, and housing services, Starling Community Services acknowledges Canadas history of systemic racism, oppression, and the need for structural and institutional change. We are committed to continuously improving so that we may deliver equitable and accessible services to our entire community.

We are dedicated to embedding equity practices into the fabric of our organization, recognizing that this requires ongoing effort, education, and dialogue. Guided by our equity strategy, we are committed to providing equal opportunities for career advancement, professional development, and success for all staff, regardless of their identity or background.