Drexel is a true Canadian success story, calling London, Ontario, Canada our home since 2011. We are a family-owned and operated Woman-Owned Business, and we are committed to Sustainability and meeting our own needs without compromising the ability of future generations to meet their own needs.

Drexel is a wholesale distribution and Third-Party Logistics (3PL) service provider specializing in retail, telecommunication, enterprise, government, and manufacturing customers. With a strong core of strategic partners, Drexel connects end users to a myriad of products and services throughout Canada.

Drexel runs on the Entrepreneurial Operating System (EOS). It is the way that our people think, work, support, and communicate as a collaborative team to work towards common goals and drive unified success, all by rowing in the same direction. And with a such strong foundation, the culture at Drexel is built on our shared core values—Innovation, Accountability, Partnerships, Trustworthy, and Excellence. We at Drexel are strongly determined to continuously evolve, exude pride and ownership in our roles, build strong relationships internally and externally, honour our commitments to help each other, and strive to put forth our best effort in all that we do.

If you share our core values and are interested in what Drexel has to offer, we want to connect with you! Let us know how you can be part of our team and our culture.

Additional information about Drexel can be found at Drexel.ca.

Reporting to the Warehouse Manager (or their designate), the Shift Lead (Solenis Receiving) will work closely with our Solenis Team, particularly Receiving, to ensure that all receiving activities meet our Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality standards. The Shift Lead will oversee and guide the team through daily receiving workload, including assigning tasks, providing coaching and instruction, resolving issues, and making operational decisions throughout the shift. This role requires strong leadership, organizational skills, and the ability to foster teamwork to achieve operational goals and customer requirements.

Responsibilities:

• Organize workflow, putaway strategies, and location management for the receiving team. Ensure team members have the necessary equipment and instructions to begin work at the scheduled start time. Each team member should be aware of their tasks, upcoming processes, and daily schedule.
• Monitor and ensure team adherence to Drexel SOPs, TDG compliance, customer SLAs, and KPIs.
• Respond to and resolve Drexel Assist tickets in a timely and professional manner.
• Lead and support regular cycle counts and inventory accuracy initiatives.
• Coordinate and manage the processing of returns.
• Reconcile receiving exceptions and resolve discrepancies promptly.
• Train and coach new employees on Drexel receiving processes and SOPs. Provide retraining as needed.
• Make informed decisions, resolve issues, and communicate effectively with team members and management.
• Provide daily SLA and KPI updates to team members whenever possible.
• Evaluate current processes and recommend improvements to the management team.
• Monitor KPIs and team performance, making adjustments as necessary throughout the shift.
• Collaborate with other Team Leads and Supervisors to allocate resources as needed.
• Participate in team meetings focused on performance, safety, and scheduling.
• Monitor, maintain, and organize required supplies and consumables, providing weekly reports to the Supervisor.
• Ensure cleanliness and adherence to 6S principles within the warehouse.
• Uphold ethical behavior and business practices, setting an example for the team.
• Encourage innovation and identify opportunities for process improvement.
• Other duties as required.

What we are looking for:

This role is ideal for a proactive, detail-oriented individual who thrives in a fast-paced warehouse environment and is committed to driving operational excellence.

• Strong verbal and written communication skills.
• Effective organizational and decision-making abilities to foster teamwork and achieve results.
• Proven ability to lead, motivate, and positively influence a team.
• Strong problem-solving skills with the capacity to work independently or with minimal supervision.
• Experience and certification in TDG is mandatory.
• Previous receiving or inventory control experience is a must.
• Prior experience working with Solenis and Diversey products is strongly preferred.
• Familiarity with OpenDoc software and Drexel Assist is a bonus.
• Comfortable using WMS systems and basic reporting tools including MS Excel.

What Drexel offers you as a team member:

• Employee discounts
• Group benefits program including Life Insurance, Accidental Death & Dismemberment, Long Term Disability (LTD), Critical Illness, Extended Health (e.g., prescription drugs and paramedical services like massage therapy and chiropractors), Dental, Vision Care, and Employee & Family Assistance Program
• GoodLife Fitness Corporate membership discount

How to Apply
Please send in your resume in Word or PDF format. Only candidates selected for interviews will be contacted.

We welcome applicants from all backgrounds, including but not limited to gender, race, ethnicity, age, religion, sexual orientation, and ability, as we strive to create a diverse and inclusive workplace. Accommodations are available on request for candidates taking part in all aspects of the recruitment process. You can request reasonable accommodations at any time during the recruitment process.