- Career Growth: Develop your skills and advance in a company that values your ambition.
- Relocation Assistance: We provide support for the right candidate to help you transition smoothly to your new role.
- Vibrant Community: Merritt is known for its strong sense of community spirit, outdoor adventure opportunities, a vibrant country music scene, and a mix of urban amenities with a rural feel.
- Helpful Staff: Whether you're looking for parts for routine maintenance or find yourself stranded on the Coquihalla Highway, the team at our Merritt location has you covered!
- Build, guide, train, and develop an engaged team to deliver high levels of customer service and business results fueled by a positive store culture.
- Participate in regular meetings and provide updates on store initiatives.
- Maintains a complete team, actively working with the recruitment team in the hiring process.
- Coach, mentor, and develops staff for future growth.
- Conduct annual staff evaluations with store team and coach to improve any performance gaps.
- Leads effective meetings /coaching sessions, keeping the team well informed of pertinent information.
- Drive continuous improvement in processes, procedures, and productivity.
- Effective store scheduling to support business operations.
- Identify areas of growth within store operations to help ensure targets are achieved.
- Responsible for managing store cycle count process and ensure compliance on OH&S policies and procedures.
- Ensure customer needs are met, and the service provided by the store team is friendly, efficient, and accurate.
- Respond to customer complaints in a timely, appropriate, and professional manner.
- Ensure that all products and displays in the store are merchandised effectively to maximize sales and profitability.
- 3-5 years of experience in the auto parts retail business.
- Ability to lead be example and develop a team.
- Strong leadership and people management abilities.
- Ability to produce results while maintaining a positive team environment.
- Excellent verbal and written communication skills.
- Excellent organizational skills and the ability to meet deadlines.
- Detail-oriented and able to manage multiple priorities at once.