The Automotive Parts Associate works in a fast-paced automotive environment that involves constant interaction with customers in person and over the phone, with the use of a computerized automotive parts look-up system, Also assist with appointment scheduling and work orders when needed. Evening and Weekend shifts available.
Responsabilites and Tasks:
Customer Service
• Provides excellent customer service and ensures an ongoing commitment to the needs of the customer and their vehicle.
• Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
• Handles multiple customers in an effective and efficient manner.
• Keeps up to date on in-store promotions, in-store deals, auto center specials and product locations.
Requirements:
• Demonstrated automotive subject matter knowledge and interest.
• Basic math and typing skills.
• Good working knowledge of automotive parts.
• Experience in a similar role, in a Canadian Tire store or Automotive Service Centre, is considered an asset.