Health Navigator Resettlement Assistance Program

Posting #: 4047 Posting Date: 04/07/2025 Posting Closing: 04/21/2025 4:00 PM

Have you heard of us?

Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, and resettling newcomers to Canada in Hamilton, Halton, and Brantford.

We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively.

All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team, you will be contributing to an environment that promotes equity, respect, and inclusion for all.

Are you the one were looking for?

We are seeking a dynamic, highlymotivated Health Navigator who demonstrates our values of compassion, accountability, responsiveness, and empowerment, to our clients, families, and each other.

Under the Resettlement Assistance Program (RAP), the Government of Canada helps Government Assisted Refugees (GARs) when they arrive in Canada by providing direct financial support and funding immediate and essential services. The Wesley Resettlement Assistance Program, located in Hamilton & Brantford, ON, delivers RAP immediate and critical services to clients generally within four to six weeks of arrival in Canada.

The Health Navigator will support government-assisted refugees in enhancing their well-being and mental health. This role aims to help individuals manage stressors, trauma, and other challenges that may impact their daily functioning. The Health Navigator will also work closely with community partners and provide referrals to appropriate services as needed.

This position is a unionized, full-time, permanent position. The rate of pay is $29.86 per hour. Working hours are 37.5 weekly.

Key Responsibilities:

1. Facilitate opportunities to engage individuals in a supportive manner that will support discussion around stressors, trauma, and other issues that may impede healthy functioning.
2. Provide appropriate referrals to mental health services in the community, including crisis support as needed for ongoing support.
3. Works collaboratively with RAP staff/supervisors and managers to develop, implement, and monitor case plans
4. Completes administrative tasks, maintains effective recording/tracking systems, and responds to queries
5. Works in partnership with professionals from other organizations that support clients such as social care, health, police, education, youth-serving agencies, and early childhood services
6. Evaluate the program on an ongoing basis and recommend service delivery changes.
7. Adhere to Wesley's policies and procedures. Attend staff meetings and training sessions as required.
8. Provide clients with education on self-care strategies, coping mechanisms, and available community health resources.
9. Maintain required participation records and relevant program statistics to update through ICARE, continuously looking for efficiencies to implement within the program.
10. Other duties as assigned.

What you will bring:

1. 5 years relevant, practical experience with target population and B.S.W. or M.A. in Social Work or Psychology.
2. Strong case management experience with demonstrated knowledge of best practices.
3. Proven ability to demonstrate Wesley's mission, vision, and values.
4. Ability to work in a fast-paced environment and high-stress situations.
5. Knowledge of the settlement services and integration process and working knowledge of challenges faced by newcomers to Canada.
6. Extensive knowledge of mental health services in Hamilton & Brantford.
7. Extensive knowledge of community programs, services, and resources.
8. A fluent understanding of one of the priority languages would be preferred: Somali, Swahili, Amharic, or Tigrinya. This includes speaking, reading, writing, and listening.
9. Valid Drivers License with access to a vehicle would be an asset.
10. Non-violent crisis intervention and 1st aid/CPR training is required.

Invest in Yourself as we Invest in You! Wesley offers

• A positive work culture that prioritizes all staff having an opportunity to contribute
• A supportive team that will empower you to achieve great milestones!
• Fun and engaging organizational events such as our Staff Appreciation Event
• Professional development and training opportunities
• Full Health & Dental Benefits (Eligible After Three Months)
• Personal & Vacation Days
• RRSP Contribution Program (Eligible After One Year)
• Employee Assistance Program Available Immediately
• Employee Discounts

Please Apply Via: Our Wesley Bamboo Portal:

1. Click on this link:https://wesley.bamboohr.com/jobs/
2. From there you can access all of Wesleys job postings

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website atwww.wesley.ca.