Business Development Manager

See What We're All About

As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list.

Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list, fourteen years in a row and the Crain's Fast 50 list nine times.

If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!

Perks

• Parts Town Pride - check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• All the traditional benefits like group health, life and dental benefits, RSP match, employee assistance programs and time away - don't worry, we've got you covered.

The Job at a Glance

The Business Development Manager (internally known as PARTnership Builder) will participate in the execution of a sales plan to develop key region customers and strategic partnerships.

Key responsibilities include nurturing existing customer relationships, developing new ones, and leveraging a deep understanding of your assigned geographic region to implement tailored growth strategies. You will conduct market research to identify trends and qualify leads and hold regular calls and business reviews with customers to ensure alignment and drive results. This role presents an exciting opportunity to make a significant impact on our business growth and customer success.

A Typical Day

• Execute sales plan by leveraging our OEM partnerships, value proposition, and supply chain solutions
• Research, identifies and develops new account opportunities
• Contact prospects through various outbound channels such as phone calls, emails, WhatsApp, etc to promote Parts Town capabilities and customized solutions to key decision-makers
• Utilize a CRM (Salesforce) for tracking the development of account opportunities, new prospects, and communication details
• When the business need arises, travel to our targeted prospects, customers or trade shows
• Cultivate a network of influential contacts at all levels of customers to achieve sales objectives within assigned customers
• Work collaboratively with other sales team members, marketing, and customer experience teams to maximize initiatives by sharing knowledge and developing proactive tools
• Research and monitor market conditions, product innovations, and competitors' products, prices, and sales and analyze weekly reports showing sales volume and potential sales
• Use 80/20 best practices to target customer accounts to consistently meet and exceed quarterly and annual sales/profit quota

To Land This Opportunity

• You have 5+ years of sales, business development, customer development, or account management experience with some experience in international business
• You are self-motivated, passionate, and hungry to make a big impact!
• You describe yourself as proactive - taking initiative and following through is a must
• You are resilient - you see rejection as an exciting challenge
• You have a passion for building relationships and see each customer interaction as an opportunity to form a personal emotional connection
• You have fantastic communication skills and you're proficient in English or other languages used in target regions (verbal and written)
• You have the ability to travel abroad as needed by air or car in the target region

About Your Future Team

As an important part of our culture, we take huge pride in having fun. We at Parts Town are passionate about celebrating anniversaries and wins, enjoying team lunches, giving appreciation, a memorable first-day warm welcome, and lots more!

Parts Town Canada , a division of Heritage Food Service Group of Canada is an inclusive and equal opportunity employer. If you require a disability related accommodation to participate in the recruitment process please inform us by email. We will accommodate your needs under the Ontario Human Rights Code. While we appreciate all applications, only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.