Join Our Team as an Project Technician at Alt-Tech Inc!

Are you passionate about IT infrastructure and cybersecurity? Alt-Tech Inc., a leading Cybersecurity and Managed Service Provider (MSP) based in Sherwood Park, is looking for a dedicated Project Technician to join our dynamic team. With over 15 years of experience, we support businesses of all sizes with top-tier IT solutions.

About the Role

As a Project Technician, youll play a key role in implementing and supporting projects involving Microsoft Cloud technologies, servers, and modern infrastructure solutions. Working alongside our team of certified professionals, you'll deploy, configure, and optimize cloud and on-premises environments. From Microsoft 365 migrations and Azure deployments to server upgrades and systems integration, your work will ensure the seamless execution of projects using cutting-edge technology.

Why Join Alt-Tech?

• Career Growth Build your expertise with the latest Microsoft Cloud technologies.

• Diverse Projects Work on impactful projects that make a difference for clients.

• Family-Oriented Culture At Alt-Tech, family isnt just a valueits how we treat our team and clients.

• Innovative Environment Be part of a forward-thinking team that values collaboration and continuous improvement.

Key Responsibilities

• Lead the technical onboarding process for new clients, ensuring a smooth and efficient transition into our organizations systems and services.

• Deliver expert support and guidance in cloud migration, Azure deployment, SharePoint configuration, and Intune device management.

• Assist with the deployment, configuration, and administration of Azure Virtual Machines and Windows Server environments..

• Collaborate cross-functionally with stakeholders to gather technical requirements and drive successful project execution.

• Effectively manage multiple priorities while upholding strong standards for communication, quality, and delivery.

• Troubleshoot and resolve complex technical issues through proactive investigation and in-depth analysis.

• Maintain transparent and consistent communication throughout all phases of the project lifecycle to ensure alignment and stakeholder satisfaction.

Required Skills & Experience

• Proven hands-on experience with Microsoft 365, Azure Active Directory, SharePoint, Intune, and Windows Server.

• Strong background in client onboarding processes, with a focus on ensuring a seamless and professional experience.
  
• In-depth knowledge of Azure Virtual Machines and hybrid cloud infrastructures.

• In-depth knowledge of Microsoft Power Apps and Microsoft Power Automate.

• Experience using MSP tools such as ticketing systems, RMMs, and vendor portals.

• Excellent verbal and written communication skills.

• Strong organizational abilities and time management skills.

• Collaborative mindset and ability to work cross-functionally.

• Problem-solving attitude with a passion for tackling technical challenges.

Preferred Qualifications

• Microsoft certifications (e.g., MS-100, MS-101, AZ-104, PL-100) are an asset.

• Prior experience in technical project implementation or support.

What We Offer

• Monday to Friday, 8-hour day shift

• Company laptop and paid work cellphone

• Fast-paced, hands-on MSP experience

• A flexible, collaborative, and supportive work environment

• Comprehensive benefits plan

• Exposure to the latest technologies and tools

If youre a proactive IT professional with strong technical and communication skills, and youre ready to make an impact, wed love to hear from you. Apply today and join the Alt-Tech team!