At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

Reporting to the Vice-President - Real Estate & Legal Administration, the Facilities Maintenance & Construction Manager is responsible for reducing costs, improving quality and streamlining delivery of the company's repair & maintenance programs for Retail Stores, Home Office and executing capital renovation projects. Supporting the Ontario East region, this role will support cost savings and process improvements as well as executing renovation projects, all while ensuring a safe and friendly customer/employee work environment. The performance of the duties must ensure a quality service approach to all employees, customers and service contractors. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

• Manage the Farm Boy team of Repair and Maintenance (R&M) Technicians and contractors in Ontario East.
• Execute capital renovation projects that have been planned for each fiscal including managing budgets and work on sites.
• Create Standard Operating Procedures for repairs and maintenance for all Farm Boy stores as well as Service Level Agreements for the satisfactory resolution of all facilities issues.
• Work closely with the stakeholders to negotiate and implement regional/provincial contracts for maintenance services and materials at the lowest cost.
• Work closely with the stakeholders in the development of specifications and tendering of materials/goods.
• Support Maintenance Solution Centre and Business Support operators in the receiving, trouble-shooting and dispatching of repair Service Contractors.
• Monitor Maintenance Solution Centre and Business Support Call Centre Work Order activity to ensure the closing of tickets within defined service levels and identify repeat problems. Liaise with Vice-President - Real Estate & Legal Administration so that design changes can be implemented to eliminate repeat problems where possible.
• Develop detailed plans and cost estimates for regular and preventative store maintenance and remodel projects.
• Schedule and execute all store maintenance and remodel projects overseeing Service Contractors to ensure high-quality services are performed in a timely manner per bid requirements and budgeted guidelines.
• Create and issue purchase orders as required for retail and warehouse work.
• Approve, GL code and submit all credit card and purchase receipts for all R&M team on a weekly basis.
• Key member of first response team working with IT Support, Operations, Health & Safety and 3rd party insurance providers for building damages (fire, flood, break-in, etc.) ensuring all locations remain operable and return to full functionality within the shortest possible time.
• Work with the Administration Team to determine responsibility (landlord or tenant) for repair/replacement items to determine costs outside of the tenant's responsibility.
• Develop asset management systems and processes for tracking and servicing company assets.
• Pre-qualify Service Contractors and negotiate favorable pricing and terms, place orders, maintain quality control and drive supply performance to meet deadlines.
• Manage Service Contractor/Vendor relationships and maintain business relationships with internal and external customers on an ongoing basis.
• Communicate with internal and external cross functional teams to define and set program requirements for each facility.
• Partner with Maintenance Solution Centre (MSC) and Finance for processing and reconciling of all facility service invoices. Review and approve store level approved work orders in MSC as required.
• Manage and audit program contracts to ensure performance standards are being met by external Service Contractors.
• Responsible for budget tracking and financial auditing to ensure cost savings potential of programs are being achieved.
• Ensure that all facility safety equipment is located properly and functioning within the workplace.
• Assist with the procurement process for materials, fixtures and millwork where required.
• May be requested to undertake other related duties on a period basis.

• Typically requires completion of a post-secondary education related to the field of construction/project management and 5 + years of Facilities Management or Construction Project Management experience in a retail environment.
• C.F.M. certification from the International Facility Management Association or related designation is an asset.
• Knowledge of planning principles, procedures and purchasing for a retail environment.
• Knowledge of supplies and materials utilized in the grocery industry and maintenance operation.
• Ability to establish and maintain effective working relationships with operations, vendors and contractors.
• A good understanding of Energy Management best practices.
• Demonstrated ability to coordinate amongst various cross functional stakeholders to generate results.
• Able to gather data, compile information and prepare follow up reports as required.
• Ability to read and interpret architectural, structural, civil, mechanical and electrical drawings.
• Able to meet deadlines using strong organizational and planning skills.
• Proven track record working in a team environment.
• Solid computer skills in a windows-based environment.

Work & Sensory Environment:

• May be required to sit for long periods of time at workstation.
• Regional travel required.
• Lack of control over pace due to multiple and/or tight deadlines beyond one's control.
• Possible exposure to eye strain from computer terminals.

Accommodation is available upon request for applicants and employees with disabilities.