Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

• Exhibits conduct in accordance with all Alcohol Gaming Commission Ontario (AGCO) Regulations.
• Checks in with Building Security Officers at the start shifts
• Patrols back stretch during racing events, and all parking lots at other times
• Issue Parking Warnings (Input into excel sheet)
• Respond to security related calls originating from outside the casino (medicals, intox)
• Completes Incident reports of any situations handled
• Calls By-Law Enforcement when required
• Completes vehicle log, including circle check and fluid level check
• Completes Daily Activity Log of the whole shift
• Reports vehicle problems to supervisor
• Reports all accidents to supervisor/manager
• Cleans vehicle after every shift
• Ensures that the vehicle is not to be used to pursue other vehicles
• Ensures that the vehicle stays on Casino property at all times
• Roams all parking lots, including employee's to look for suspicious activity/anyone consuming alcohol or cannabis
• Responsible for ensuring that supervisors are notified of any substance use ( alcohol or cannabis)
• Assists with any intox calls awaiting a sober driver or cab
• Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Ensure prompt and discreet notification to managers of any observation of illegal acts or internal ethics violations.
• Performs all other related and compatible duties as assigned.
• Lives the Brand.

This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• A minimum of a post-secondary diploma in Law and Security
• Working knowledge of computer application packages
• A current First Aid/CPR Certificate, along with Non Violent Intervention Technique Certificate
• G Class Driver License
• The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

SKILLS

• Strong analytical, verbal and written communication skills
• Working knowledge of computer software packages
• Previous gaming experience or knowledge of the gaming industry

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• May be exposed to environmental factors including, but not limited to excessive heat and cold.

Physical Demands:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.