Our client, a well-established leader in property restoration, is seeking a detail-oriented and experienced Estimator / Project Manager to oversee restoration and construction projects from estimation through to completion. This role is ideal for someone who thrives in fast-paced environments, enjoys problem-solving, and values accountability and teamwork.

You'll work on a variety of insurance and non-insurance restoration projects, often in emergency situations, while collaborating with technicians, sub-trades, and internal administrative support to drive quality outcomes. The client places a strong emphasis on cultural fit and personal accountability—and they're looking for someone who aligns with their team-first, performance-driven approach.

Key Responsibilities:

A. Project Management:

• Conduct site visits and create detailed scopes and estimates for restoration jobs.

• Respond promptly to emergency claims, assess loss causes, and determine immediate next steps.

• Coordinate daily activities with technicians, sub-trades, and clients to ensure timelines and budgets are met.

• Monitor project progress, update stakeholders regularly, and adjust workflows as needed to maintain service level agreements (SLAs).

• Oversee permitting processes, review compliance, and handle documentation from start to finish.

• Track sub-trade quotes, changes, and requests for payment.

B. Communication & Client Relations:

• Serve as the main point of contact for clients and insured individuals throughout each project.

• Provide progress updates and respond quickly to inquiries, concerns, or issues.

• Establish effective on-site communication between sub-trades, in-house staff, and the client.

General Responsibilities:

• Participate in weekly production meetings and occasional on-call rotations.

• Maintain professional conduct with clients and uphold a high standard of workmanship.

• Ensure health and safety compliance and collaborate with leadership on continuous improvement.

• Deliver exceptional customer service with a focus on teamwork and individual responsibility.

Qualifications:

A. Education & Certifications

• Diploma or Degree in Construction, Building Technology, or Engineering.

• Certifications such as PMP, Gold Seal, C.E.T., or IICRC are strong assets.

B. Experience:

• Minimum 3 years of experience in insurance restoration and/or construction estimating/project management.

• A successful track record managing insurance claims and working with Xactimate and XactAnalysis is preferred.

C. Skills:

• Proficiency in Microsoft Office (Word, Excel), and restoration industry software.

• Strong knowledge of construction processes and ability to read blueprints and schematics.

• Excellent organization, time management, and problem-solving skills.

• Strong written and verbal communication, with an emphasis on professionalism and client care.

• Ability to multitask and adjust to shifting priorities with flexibility and focus.

Why Join?

• Work with a team that values integrity, collaboration, and accountability.

• Join an organization with a commitment to supporting career growth and diversity in the industry.

• Be part of a mission to deliver high-quality restoration services to clients in times of urgent need.