About Us:

AlphaKOR was founded in 1995 and specializes in simplifying information technology to help our customers succeed. We combine these technologies into a managed service to provide our customers with the equivalent of a Fortune 500 IT Department to help drive, accelerate, protect, and future proof their businesses. Our guiding philosophies dictate a balance between creating the ultimate experiences for our customers, our teammates and ourselves. As a multi-award-winning company, we have a proven track record of success through merging the worlds of people, processes, and technology.

Position Purpose/Summary:

The Business Administrator is responsible for managing the reception desk, providing administrative and accounting
assistance. Providing superior customer service, by greeting customers, answering telephones, assisting with visitors and providing customer assistance with general inquires. General administrative duties, including invoicing, accounts receivable and sales tasks

Duties and Responsibilities:

• Answering and direct phone calls
• Greet and provide general support to visitors
  
• Manage communication including emails, phone calls and mail
• Receive, post and deposit client payments
  
• Manage reception desk
  
• Managing customer accounts
• Generating invoices and processing payments
• Research and resolve payment discrepancies
  
• Reconciling accounts and tracking outstanding balances to ensure timely collections and accurate financial reporting
  
• Maintain filing system
  
• Banking and deposits
• Accounts receivable and Invoicing using our ERP system
  
• Assist with accounting and sales tasks as needed
  
• Assist in the preparation of regularly scheduled reports
  
• Keep accurate records of interactions with customers, and build lasting relationships
  
• Write and distribute email, correspondence, memos, letters, faxes and forms
  
• Update and maintain office policies and procedures
  
• Maintain and order office supplies
• Book travel and accommodation arrangements

Required Qualifications:

• Knowledge of Sage 50 Accounting Software
• Proficiency with corporate productivity tools like Microsoft office, strong listening and presentation skills
• Good communication skills to deal with a wide variety of customers, suppliers, and internal staff
• Outgoing, energetic and confident personality

We offer:

• Competitive wages and benefits
• RRSP matching
• Mileage reimbursement or use of company vehicle for off-site service work
  
• Open, collaborative office environment, next to the outdoor trail along Little River, perfect for breaking up your day with some exercise and fresh air
• Discounts on personal computer purchases
• Onsite ping pong & arcade machine
• Indoor soccer and skating for employees and families
• Numerous networking, community, and social events
• Opportunities for continuous learning, company subsidized training, mentoring, and internal growth

If you are interested in capitalizing on this exciting opportunity with one of Southwestern Ontario's leading technology companies, please submit your resume for consideration.

AlphaKOR Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.