Right at Home is looking for a Business Development Representative for the Fraser Valley region working out of the Abbotsford office. We are a trusted resource for families in the delivery of a wide variety of highly personalized, quality-supportive care offerings to individuals in their home, wherever home is to them. Your job is to promote the Right at Home services to various referral sources on behalf of Right at Home as a growing brand.
It Is expected that the Business Development Representative conducts meaningful face to face meetings weekly with potential referral sources. You will build relationships with potential referral providers through calls, emails and personal visits that in turn will generate sales opportunities and increase client inquiries. This is a part time 30 hours per week position and may grow into full time. In addition to a competitive base salary, and there will be commissions from your revenue generating activities. This will align your compensation closely with driving growth for the Right at Home businesses.
Primary Responsibilities Include:
Conduct outbound calls, emails and visits to various organization such as Assisted Living Facilities/LTC, Hospitals Depts, OT/Physio and develops a profitable referral source pipeline.
Receive, respond and document client and referral inquires regarding service provided.
Meet with potential clients and family members regarding services provided.
Identify and qualify potential leads from online and phone inquiries as sales opportunities.
Meet and exceed billable care hour targets and gain market share.
Conveys a strong need to win, doesnt give up, and is energized by developing and meeting annual sales goals.
Conduct exceptional follow-up to your referral source meetings and meaningfully grow those relationships.
Collaborate with internal teams to ensure seamless delivery of booked events.
Create quarterly and annual marketing goals, identifying potential referral sources listing targeted efforts to meek your KPI.
Document all activities with referral sources into our client management program, with complete notes and follow-ups.
Monitor relevant community events for community-awareness opportunities and participate as appropriate.
Assist with generating monthly newsletter and social media.
Participate in regular weekly meetings with the local office and Corporate Coach to review targets, expectations, efforts and planning.
Share referral information and review your KPI and marketing efforts with your Office Manager and Corporate Coach.
Review and leverage appropriate Right at Home marketing materials.
The desired candidate will possess the following:
Degree in either Business Administration, Nursing, Social Work or First Responder.
Must have use of vehicle daily and willing to drive to complete work related tasks.
Ability to learn care services quickly and handle client questions seamlessly.
3 5 years working experience in a sales generating environment.
Possess sound written and verbal communication and multi-tasking skills.
Computer skills and relevant software such as MS Office, CRM such as Inflowcare.
Has a successful sales track record in increasing market share and prior experience working in the home care or healthcare industries would be an asset.
Able to work independently, demonstrating sound judgment.