Scope

• Develop test plans/cases from business and user stories, requirement specifications; define methodologies, pass/fail criteria, risk assessment and assumptions.
  
• Execute test plans, test cases within the agreed upon timelines ensuring the application is performing as expected.
  
• Troubleshoot and review logs/queues as required to analyze and prioritize potential defects.
  
• Document and record bugs and errors discovered during system, integration end-to-end testing.
  
• Execute manual and automated test cases that validate the functionalities, code quality and reports test results, following all formal test architectures and project processes.
  
• Integrate tests into the make/build process for continuous integration efficiency gains using frameworks such as Jenkins/Azure DevOps.
  
• Participate in functional and technical design reviews, perform integration/functional and system testing, and verify test results.
  
• Assess and escalate critical and high-impact quality issues to the project manager.
  

Assignment Deliverables

• Development, execution and documentation of the testing artifacts and activities listed below:
  • Testing Strategy (if needed)
    
  • Test Cases
    
  • Test Plan
    
  • Test Scripts
    
  • Test Data
    
  • Test Trace-ability Matrix
    
  • Test Results/reports
    
  • Test summary report
    
  • Install/config guides.
    
  • Requirement Traceability Matrix
    
  • Defect Report/Bug Report
    
  • Test Execution Report
    
  • Release notes
    

Mandatory Requirements

• At least 5+ years of experience of software quality assurance and testing experience, in an Agile/SDLC environment
  

Desired Skills and Experience

• Solid understanding of QA concepts, methodologies, testing principles and processes in testing of ERP and CRM solution
  
• Proven experience of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O)
  

• Strong knowledge and experience of:
  • Automation testing or tooling experience using industry standard kits like (TODO)
    
  • Use case generation, automated and manual testing, and bug lifecycle management.
    
  • Bug tracking and test case management tools (JIRA, Azure TFS)
    
  • API testing (JSON, REST), using tools such as Postman and JMeter (performance testing, and writing scripts)
    
  • Behavior-driven development (BDD) framework tools like Gherkins, Appium and Cucumber.
    
  • Version control systems and build tools, e.g., Git, Jenkins, GitHub Actions
    
  • CRM test automation and Dynamics 365 specifically
    
  • Awareness of emerging technologies, trends and directions
    
  • Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
    
  • A team player with a track record for meeting deadlines
    
  • Strong communication skills to participate in team discussions, ability to explain complex technical terms for a non-technical audience, make recommendations and document/explain work
    

Resumes Evaluation/Criteria:

Criteria 1: Technical Skills

• Demonstrated experience in functional QA, system integration testing and user acceptance testing.
  
• Extensive experience in QA concepts, methodologies, testing principles and processes.
  
• Proven experience in developing test case, test scripts and automated testing scripts for functional QA, system integration testing and user acceptance testing.
  
• Strong automation testing or tooling experience using industry standard practices and kits.
  
• Solid experience of use case generation, automated & manual testing, and bug lifecycle management.
  

Criteria 2: Functional Knowledge - 30 Points

• Experience and understanding of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O).
  
• Knowledge of bug tracking and test case management tools (JIRA, Azure TFS), behavior-driven development (BDD) framework tools Version control systems and build tools.
  
• Knowledge of building test automation framework
  
• Experience of designing, developing, executing automation scripts and analyzing automation test results.
  

Criteria 3: Interpersonal Skills - 10 Points

• Strong communication, negotiation skills and ability to participate and lead discussions with business/senior leadership on making technical recommendations and document/explain work
  

Criteria 4: Business Knowledge - 10 Points

• Demonstrated experience with Trust Accounting Systems and Financial Applications (Accounts Receivable, Accounts Payable, General Ledger)
  
• Demonstrated experience with case management and workflow-based systems
  

Knowledge Transfer

What needs to be KT

• All technical artifacts related to the assignment
  
• Project specific presentations, reports, status decks
  

To whom

• Project Manager/Team Members
  

When

• 1:1 meetings / team meetings / documentation on SharePoint site, throughout the duration of the project life cycle etc
  

Must haves:

• At least 5+ years of experience of software quality assurance and testing experience, in an Agile/SDLC environment